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DishTV — unable to create your mera wala plan

Address:560086

I am a videocon d2h subscriber for the past 6+ years.. I am not able to watch channels of my choice(mera wala plan is not working) nor the new channels as per trai. Inspite of repeated calls to their customer care and trying their site and app the only response found is '"Your detail has been successfully submitted and we will get back to you shortly' for the past 15 days..

Very worst service from videocon d2h, neither their site nor the android apps are good enough for smooth transition of new channel package selection. Its a mess to change the plans with videocon d2h. The customer service representative giving lame reasons o[censored]nlimited timeline to migrate by that TRAI deadline will get over.

Hoping for the earliest response and justice

Mohan Banakar
Customer id: 29890800
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Comments

Sir/mam, I sonu Kumar and my Vc no.[protected].i have registered my number more 5 time but all time it wrong and opt not received by me .im very forested about it and some time decide to change the serve .
So please do something regarding this .
Number want to registered :[protected]
Reply
DishTV Customer Care's response, Feb 28, 2019
Verified Support
Dear Sonu,

We would like to inform you that mobile number 8447205764 is already registered with VC number 02511675605.

Regards,
Online Team
DishTV
DISHTV not activated my pack I choose my personal channels as per TRAI new regulations and dishtv customer care not help me
Reply
DishTV Customer Care's response, Feb 28, 2019
Verified Support
Dear Pawan,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Mar 8, 2019
Verified Support
Dear Pawan,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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