[Resolved]  DishTV — vc [protected] and child [protected]

Address:SECTOR 18 B, Chandigarh, Punjab, 160018

Dear sir/madam,
I was abroad for the months of march and april.
On my return on 2 may, i noticed that my tv main had been disconnected. Please explain why, why, why???
Have you charged me for these two months — why, why???
Now i am told you have put us on packs costing rs 1575 against earlier rs 965. I never authorised this. Please show proof of my authorisation. How can you charge me more without my specific agreement. It is tantamount to black mail. It is not enough to send me a notice – you have to have my specific authorisation to charge me more.
It is a fit case to take to consumer court – harassment, ‘chalaki’.
Please ensure i am not charged a rupee more than rs 965 and if earlier package is costing more now (Which should not be so, as in fact govt is telling you guys to charge less).
Can you now clarify to me charges against my account since new system has been introduced and the channels i am getting now.
If i do not get a satisfactory response, i reserve the right to take you to consumer court.
Swarn singh kahlon
Ps: i am disgusted with your service, unilateralism and am seriously considering switching to tata sky. I was the first customer in my neoghbourhood to opt for dish tv. I am now regretting.
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Jun 16, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
May 07, 2019
DishTV Customer Care's response
Dear Malti,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
May 15, 2019
DishTV Customer Care's response
Dear Malti,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 

Comments

Requested for service engineer support from Last 15days but no response and they are closing the tickets with out customer confirmation and I didnt recieve any call from tech from Dishtv
DishTV Customer Care's response, May 9, 2019
Verified Support
Dear Customer (Gupta Bar),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, May 17, 2019
Verified Support
Dear Customer (Gupta Bar),

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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