[Resolved] DishTV — Wrong Information and cheat my one thousand two hundred thirteen rupees

rafanamin

from Puranpur, Uttar Pradesh

Address:	732126
Website:	www.dish TV.in

My vc is deactivate few month I call the dish TV customer care he told one year’s recharge my account at 99 Rs -1213 and you get 12+1month free 1 years only set top box warranty . But I told my pack is super family pack .he told deactivate my previous pack and active Rs-99 pack

So recharge my account but my pack is not changed and only six month validates my account.

My v c no.[protected]
Name –Ruhul Amin
Register mobile number -[protected]
Email id - [protected]@gmail.com

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Nov 5, 2016

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

DishTV Customer Care's response Dear rafanamin

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Oct 04, 2016

DishTV Customer Care's response Dear rafanamin

As per our conversation with you on [protected], informed you that we have credited the waiver of Rs 89 on VC [protected]. Also, as per your satisfaction, we have deactivated the Cinema Entertainment addon channels, Hindi Entertainment addon Channel. For further assistance please get back to us.

Regards,
Online Team
DishTV