Ditto TV — 2 payments made only one admitted

Sir,
Its very disgusting that you did not make any verification regarding proof of payment receipt which I had mailed you.Sir, let me make it clear to you that I had made my first payment on 23/5/2017.my complaint is regarding this payment.my payment reference no is IGABIWZYQ2 .even though payment was paid app did not return back from payment page probably due to some net problem later when I checked with the app it showed unsubscribed, and I have booked the complaint for the same.Next day that's on 24'th May I made my 2'nd payment that was instantly activated up to 24/6 as I did not wanted to miss my shows still you resolve my issue, but what about my 1'st payment.pls note you should have increased date to July 23'rd as I have made 2 subsequent payments of 20 rs (in total 40 rs) on 2 different days 23'rd and 24'th of may 2017.pls rectify the matter at earliest.I am again attaching receipt of my sms here.My phone no. Is [protected]. ( Pls note I have attached screen shot of same transaction in my earlier mail.)pls do the needful at earliest to resolve my issue.