[Resolved] Ditto TV — ditto tv not activated

Shantilal Chunara

from Ahmedabad, Gujarat

Sep 17, 2017

Address: Gandhinagar, Gujarat

Website: Ditto tv

I have subscribed ditto tv from my bsnl mobile balance and received a confirmation message from bsnl. Bsnl activated my monthly package. I have paid subscription to bsnl on dt.16/09/2017. But my ditto tv is not activated so far. The ditto tv app. Shows you are not subscribed. I don't understand why my ditto tv is not activated. I have provided all information to ditto tv through my email. My email i'd is [protected]@gmail.com. I expect the positive response in the matter.

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Oct 23, 2017

Complaint marked as Resolved

Ditto TV customer support has been notified about the posted complaint.

Verified Support

Sep 19, 2017

Ditto TV Customer Care's response Dear Shantilal,
Your pack has been activated on your user id [protected]@gmail.com. Your must have received the mail from our team regarding the same.

You can write to us on [protected]@dittotv.com for any further concerns.

Thanks & Regards,
Team dittoTV

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Comments

NitinKhavre

Sep 25, 2017

My subscription number is [protected], I got a message about the activation of subscription and 20 bucks were deducted, but I am not able to login to my account.

sarnadeep

Sep 29, 2017

Am unable to see Ditto tv for more than 3 days now. Whenever I am trying to open the site, am getting a database exception error.
Being in US, I wanted to avail the bengali regional languages. So, I got the ditto tv connection.
Due to the mentioned recurring issue, am unable to see my favorite shows.
Please look into this.