Ditto TV — Amount debited still channels asking for subscription

Address:

Thane, Maharashtra, 400607

I opted for this mobile version of television because I was travelling and did not want to miss a particular serial. However the payment was debited from my card and the tv was asking for subscription. I feel cheated as the call centre was also not functioning and was closed on Sunday. I missed my favourite serial and I want the company to make good my mental agony and mental stress on account of them failing to acknowledge or make good my payment. I want the entire money back with compensation. Hope the company respond to this and stop giving misleading add.