Ditto TV Complaints & Reviews

Hey

It's pathetic to see, there is no provision to cancel the auto renewal or stop the subscription in ditto tv site or mobile app. I hardly use the app because of less time and i want to cancel the subscription from now onwards, but since i am from usa, it's hard for me to wait at night and call the india helpline no, which is not available in weekends. Please cancel my subscription, email id "smily. [protected]@gmail.com" and ensure the money is not deducted in upcoming renewal cycle.

Thanks
Sumanta

Have subscribed ditto tv from my registered credentials for 1 month plan. But the screen is totally black & is not showing anything. An error message is there saying "cannot load m3u8: no levels to play". Don't know why it's coming. As a result i am not able to see anything using ditto tv but rs.20/- has gone in vain. So please look into this matter and try to solve it as soon as possible. The experience with ditto tv is not satisfactory at all till now...

Hey there

I have taken subscription for ditto tv for 1 month, gold pack. I am from usa and hardly i get chance to see live tvs. I was following the "saregamapa lil champs" and today being the grand finale, ditto has stopped showing me the show and everytime when i click it shows "momentarily not available". I am disgusted with the service as my choicest serial is not working at the prime time. They should return back my money. Worst ever service i see in prime time, really disappointed with the service for international customers.

Thanks

I have subscribed ditto tv from my registered credentials for 1 month plan. But the screen is totally black & is not showing anything. An error message is there saying "cannot load m3u8: no levels to play". Don't know why it's coming. As a result i am not able to see anything using ditto tv but rs.20 is deducted from my bank account.

So please look into this matter and try to solve it as soon as possible. The experience with ditto tv is not satisfactory at all till now

I have been watching zee tamil tv for the last 4 months by paying monthly subscription of rs.20 each month. The access was easy till yesterday as the connection was got by accessing from the same device by which subscription was paid. There was no login control so far but now suddenly login is being demanded.
As i have paid subscription for october for zee tamil tv live, you are requested to allot a login id or allow through gmail.

Your immediate attention is requested as i have not been able to watch from yesterday itself.
Regards,
Viswanathan

I wrote a complaint on october 6th and got a messages that ditto tv was notified about my complaint. Today is october 11th and i have not heard any thing from ditto tv. I resubscribed to my ditto tv app on september 30th and 11 days later i am still not able to watch anything. I was charged twice - a total of $20 for the package that shouldn’t have only charged me $9.99. Not only is ditto tv refraining from activating my subscription, they are also stealing from international customers because they know that we do not have access to a 1-800 toll free number to submit our complaints but have to call theor stupid agents who barely understand english in india and try to have them solve our problem which causes more headache and irritation. I have tried emailing their support team but got ignored there as well. Shame on ditto tv and the people who operate this company!!!

I wrote a complaint regarding ditto tv not updating my account even though i have subscribed so many times. I don’t even see my complaint on the homepage let alone a resolutions. I have been using ditto tv app for a while and at the end of my subscription on 09/30 i resubscribed again. It is 10/05 and i do not have access to watch anything. Basically got charged twice with no service. So ditto tv is making money off people and not providing them with any service. Way to go bloody thieves at ditto tv. Will you all own up and solve this mistake of yours. My email id is [protected]@hotmail.com and i have been charged twice for the platinum package which is only suppose to be $9.99. Ditto tv is super speedy about terminating services on the 30th day but slower than a leech to restart the service because they are busy ripping international customers off. They only have customer care service in india and being an international customer is no help since we have to waste money to get pathetic customer service from india!!! Shame on ditto tv

Please guide me use off ditto tv app. I can not use ditto tv app. As soon possible please suggest me how can use ditto tv app regularly. And suggest me ditto tv service center number to provide information how can use ditto tv aap and show can live tv show, previous eppisode i can showing my free time. Urgently urgently urgently urgently urgently urgnt

I have subscribed ditto tv from my bsnl mobile balance and received a confirmation message from bsnl. Bsnl activated my monthly package. I have paid subscription to bsnl on dt.16/09/2017. But my ditto tv is not activated so far. The ditto tv app. Shows you are not subscribed. I don't understand why my ditto tv is not activated. I have provided all information to ditto tv through my email. My email i'd is [protected]@gmail.com. I expect the positive response in the matter.

I bought dittotv 1 month 20rupees subscription from my mobile no
On 8 september 2017
My sign in id[protected]
When i open my account or click on videos one error blink on my mobile screen
"you are not subscribe"
So i can't understand what i do.
I have a proof of debit ammount transaction from me to dittotv
So solve my this problem

Instead of vedio&audio, it is showing "cannot load m3u8:no levels to play".
Due to this i am not able to watch the ditto livetv.
Dear sirs,
Cannot load m3ub : no leaves to play"this is the response i am getting on the screen.

Please look in to the above and resolve it.

1.[protected].
2.[protected]
3. Hyderabad, telengana, india
4.
5. Inr 20.00, 20.00
I paid inr 20.00 through kotak mahindra bank itd. Debit card towards monthly subscriptio. And the reference no.[protected].
Pcd/[protected]/www.ccavenue.com/charge sbipg
Today also i paid inr 20.00 through kotak mahindra bank itd. Debit card towards monthly subscriptio. And the reference no.[protected]

Pcd/[protected]/www.ccavenue.com/charge sbipg

6. Through kotak bank debit card.
7."cannot load m3ub : no levels to play" this is the response i am getting on the screen.

Today also i am not able to watch live tv.
Regards,

Pidathala ramachandraiah.

[protected].

Dear sir,
I recharged 1 month plan date 19 aug 17 via freecharge offer. And my amount deducted but plan not activated so please my plan activated my no.

[protected]
[protected]@gmail.com

So please resolve my problem and activated ditto tv on my mobile number.

I recharged 1 month plan date 19 aug 17 via freecharge offer. And my amount deducted but plan not activated so please my plan activated my no.

So please resolve my problem and activated ditto tv on my mobile number.

Thanks

Hi,

We are trying to get the ditto tv recharged for monthly 9 sgd pack; tried for 5 times around 45 sgd debit from my account but no recharge complete

Chasing the ditto tv support on their email ([protected]@dittotv.com) but no avail. Intiatilly support team replied with as usual comment of

'inconvenience is highly regretted,
We are still working on the issue & will surely come back to you with the solution at the earliest.

If any other queries arise, please feel free to contact us at any time at [protected]@dittotv.com!'

But now they have stopped responding to emails as well no contact number to get in touch from outside of india.

Have subscribed ditto tv from my registered credentials (Phone no. : [protected]) for 1 month plan. But the screen is totally black & is not showing anything. An error message is there saying "cannot load m3u8: no levels to play". Don't know why it's coming. As a result i am not able to see anything using ditto tv but rs.20/- has gone in vain. So please look into this matter and try to solve it as soon as possible. The experience with ditto tv is not satisfactory at all till now...

Dear sir
Ditto TV ka recharge kase hoga eske recharge ke liye kya karna hoga muje Aap btane Ki koshis kare sir Aap muje btane Ki kirpa kare sir esliye muje bataye eske liye muje kya karna hoga sir mere phone no hai [protected] par Aap muje encuvayri Dene Ki kirpa kare Aap muje gldi hi batane Ki kirpa kare Aap Ki ati kirpa hogi Aap muje gldi hi batane Ki kirpa hogi thankyau

I have done subscription of ditto TV for 2-3 month. But after that I told them that I do not want subscription. But they are calling again and again by different no.

Today their executive called and said that we are extending your subscription I was telling again and again that I don't want it but he didn't listen and extended it.

So it seems like that by hook or crook they want to take money from customers.

So I want reimbursed Of money and block

I subscribed for the ditto tv monthly pack, payment done through my mobile balance and signed up through my gmail account. But website says that i did not subscribe any package but my money has been deducted. Please help me either get my money back or my account working and i got a message saying
"thank you for using your mobile number for rs 20 towards fortune web app on[protected]:43 pm, txn id:[protected]. Please contact [protected]@dittotv.com for any queries along with txn id. So please help me.

Last year in september 2016, i've subscribed to ditto tv for one month by paying rs. 20 through my prepaid bsnl mobile no. [protected]. After that rs. 20 has been deducted every month without my permission and ditto tv shows no active plan. I've deactivated the account by sending sms "stop" to 155223 but rs. 20 continue to be deducted every month. Please deactivate my account as i no longer require ditto tv services.

I subscribed to ditto tv app by sending msg to 57575 from bsnl phone no [protected] and also got reply that 1 month pack is activated. But i am unable to browse channels. After logging in, it shows message:"you are not subscribed". I tried sending them detailed mails but they have not activated my pack. I didnt get otp on mobile for resetting password, now my password is also gone. My mobile balance got reduced by rs. 20 and sms's also cost rs.6.in spite of following instructions, i am unable to use the service.

M. S. Kakde, nagpur
[protected]
[protected]@hotmail.com

Sir,
Its very disgusting that you did not make any verification regarding proof of payment receipt which I had mailed you.Sir, let me make it clear to you that I had made my first payment on 23/5/2017.my complaint is regarding this payment.my payment reference no is IGABIWZYQ2 .even though payment was paid app did not return back from payment page probably due to some net problem later when I checked with the app it showed unsubscribed, and I have booked the complaint for the same.Next day that's on 24'th May I made my 2'nd payment that was instantly activated up to 24/6 as I did not wanted to miss my shows still you resolve my issue, but what about my 1'st payment.pls note you should have increased date to July 23'rd as I have made 2 subsequent payments of 20 rs (in total 40 rs) on 2 different days 23'rd and 24'th of may 2017.pls rectify the matter at earliest.I am again attaching receipt of my sms here.My phone no. Is [protected]. ( Pls note I have attached screen shot of same transaction in my earlier mail.)pls do the needful at earliest to resolve my issue.