Ditto TV Complaints & Reviews

Not responding to my email in which I have attached my screenshot of payment receipt made by me and this has happened thrice to me.even after making payment it shows unsubscribed, and when we email our payment details to ditto tv customer service, we just get an automated mail asking for details which we have already provided and then no more response or correction on their part.they suck our money with no intention of providing service.This time also I have sent my screenshot to both ditto and you as a confirmation of my payment but still no action has been taken.requesting you to do the needfull

I have subscribed ditto tv from my registered credentials (Phone no. : 8

[protected]) for 1 month plan. But the screen is totally black & is not showing anything. An error message is there saying "cannot load m3u8: no levels to play". Don't know why it's coming. As a result i am not able to see anything using ditto tv but rs.20 is deducted from my bank account.

So please look into this matter and try to solve it as soon as possible. The experience with ditto tv is not satisfactory at all till now

I had subscribed for Ditto TV from Andriod for 2 times and my account was debitted twice for 75 AED and 75 AED for each time. However i could get any subscription plan and now since March 24 Mar 2017 i am constantly following up for the refund or resolving the issue but still it is pending.

Everytime there is a response saying we are working on your issue but there is not resolvement. Please help to get my refund. I do not want any subscription and i need my money back/

Email- [protected]@gmail.com
i have subscribed for 1 months @ Rs. 20
i am not able to watch any program or live tv or live darshan
player is displaying a msg - NO LEVELS TO PLAY "ERROR"
pls resolve it as soon as possible

i am not able to use the services otherwie pls give me the refund for my money
pls solve it ASAP
Thank you

Email- meet.[protected]@outlook.com
i have subscribed for 3 months @ Rs. 60
i am not able to watch any program or live tv or live darshan
player is displaying a msg - NO LEVELS TO PLAY "ERROR"
pls resolve it as soon as possible

i am not able to use the services otherwie pls give me the refund for my money
pls solve it ASAP
Thank you
SHIVAM SHARMA
meet.[protected]@outlook.com

I have subscribed ditto tv from my registered credentials (Phone no. : 8

[protected] or [protected]) for 1 month plan. But the screen is totally black & is not showing anything. An error message is there saying "cannot load m3u8: no levels to play". Don't know why it's coming. As a result i am not able to see anything using ditto tv but rs.20 is deducted from my bank account.

So please look into this matter and try to solve it as soon as possible. The experience with ditto tv is not satisfactory at all till now

I have subscribed ditto tv from my registered credentials (Phone no. : [protected]) for 1 month plan. But the screen is totally black & is not showing anything. An error message is there saying "cannot load m3u8: no levels to play". Don't know why it's coming. As a result i am not able to see anything using ditto tv but rs.20/- has gone in vain. So please look into this matter and try to solve it as soon as possible. The experience with ditto tv is not satisfactory at all till now...

I have subscribed ditto tv from my registered credentials (email : [protected]@gmail.com & phone no. : [protected] ) for 1 month plan. But the screen is totally black & is not showing anything. An error message is there saying "Crossdomain access denied". Don't know why it's coming. As a result I am not able to see anything using ditto tv but Rs.20/- has gone in vain. So please look into this matter and try to solve it as soon as possible. The experience with ditto tv is not satisfactory at all till now.

Hi this is Vishal Nijapkar from Singapore, I have been watching ditto TV Zee Marathi channel since Feb 2017 with monthly subscription of 10 SGD $. From past 2 days I am unable to login using Google+ account and because of that I cant see any channel, when I tried login for some other account it asked for subscription however for my user id it wont allow me to login. I have already paid monthly charges and now I cant see any channel.

Please help me to resolve this issue, I cant renew my package on the due date because I cant login using my userid.

Sir my first recharge 85 rupes for one year... From ofer of freecharge... But my aact only show 20 only... Nd my subsribed is last... Plz... Give me full one year service...85 rupes recharge id [protected]... I request u my subsrib aact for 1 year... Nd add one channel ""epic""... When u not return my blc i complaint... Nd... After that... Acct is deactivate... Ok thank u sir..

Why ten network channels have been removed from the ditto tv subscription. So i m not subscribing now for more as i subscribed for the ditto tv only because of ten network channels i.e. Ten1, Ten2, Ten3, Ten1hd .I was using ditto tv for about more than 1 years.
So add ten network channels so that i will continue with ditto tv

Regards
Kuldeep
[protected]

I was using dittotv service from last four months, i would sending mail from last two months for stop the service but up till now not stopped. I diddent request for any further subscription but by default or without prior notification simply ditto tv is deducting Rs. 20 from my phone account. this is not fair business. I would like to request to concern person should attend and stop the ditto tv service

The company has been charging monthly [protected]@₹20/- per month out of my AIRTEL account mob. 91-[protected] but it shows NOT SUBSCRIBED. This is a cheating. The company should provide the services to the best satisfaction of the consumer or refund the amount charged from the consumer.Login ID -snikam8937gmail.com

Shankar Nikam
Mob. 91-[protected]

Dear ditto.its really painful for me to say that I made payment through paytm to Ditto for a monthly subscription...though I paid and though the transaction showing successful, I receive a note always when I go to open any channel that I m unsubscribed user..aslo I am always get interrupted by their notifications.how can it send me the same if m unsubscribed..plz verify this soon and let me see what I have subscribed for soon.. m going through this troble badly at the stage.

I was using DITIO tv for couple of months and stopped it,

and i didn't request for any further subscriptions. But

by default or without prior notification simply DITTO tv is

deducting some of 20 rupees from my phone account.

They is not fair business

I would like to request to consult person should attend and refund my

amount and stop the service

Android App logged in with same subscribed google+ user id: [protected]@gmail.com not plays and says not subscribed. Using bsnl wifi modem to stream in both Android Tab App as well as in Laptop Browser.

Android App worked in the trial 2 days.

Also there is no information in website on how to activate device. Please include a guide on how to activate devices - wifi broadband modem, phone, laptop etc., .

Kindly activate android app streaming.

I am getting phone calls repeatedly from dittotv asking for extending validity of pack and i am saying "no" every time then why i am getting call agin and again? I have denied them 5 times but they had not stoped calling. Today i have been called again by them. Its really irritating.i have used it for 2 months but now i dont want to use it any more then why they are forcing me? I am writing this with a hope that you will help me.So stop them calling me. Thank you.My no is [protected]

Dear Ditto TV authorities i have only subscribe your apps monthly plan to Watch I-league matches on Ten Sports network, and in the morning i got a notification that from today Ten network channel's will not be showing on Ditto TV, so now your Apps is not worthy for me its totally waste of the money, So i am requesting you to please refund my rest of the money

Subscribe Mobile NO :- [protected]

I have subscribed ditto tv from my registered credentials (email : [protected]@gmail.com & phone no. : [protected] ) for 1 month plan. But the screen is totally black & is not showing anything. An error message is there saying "Crossdomain access denied". Don't know why it's coming. As a result I am not able to see anything using ditto tv but Rs.20/- has gone in vain. So please look into this matter and try to solve it as soon as possible. The experience with ditto tv is not satisfactory at all till now.

Dear sir,
Please see below detailed mail communication for you reference.

Dear Sujay,
We are extremely sorry for the inconvenience caused to you. We are still working on the issue & will surely come back to you with the solution at the earliest.
If any other queries arise, please feel free to contact us at any time at [protected]@dittotv.com!

Thank you for contacting [protected]@dittotv.com
Regards,
Ditto Support

From: Sujay Khoraskar [mailto:[protected]@gmail.com]
Sent: 23 January 2017 19:54
To: Support Dittotv
Cc: [protected]@gmail.com
Subject: RE: RE: Done harassment from Ditto TV

Sir/MA'AM
Did you ever conducted a session session on feedback from your customer on your service and support . At the end you will find that none of your Customer is happy with you.
Are you ever noticed such a bad service provider you are?
Very very shameless company.
After replying you a lot of time you came with no solution. Such a Shame?
I am tired mailing you. I will put all this conversation on social media in next 3 days if you won't solve my problem. I am not demanding any special things from you I am just asking for justice?

Never want to be your customer.
Regards,
Sujay Khoraskar
[protected]

On 21-Jan-2017 4:28 PM, "dittotv" wrote:
Dear Sujay,

We are extremely sorry for the inconvenience caused to you. We are still working on the issue & will surely come back to you with the solution at the earliest.

If any other queries arise, please feel free to contact us at any time at [protected]@dittotv.com!

Thank you for contacting [protected]@dittotv.com
Regards,
Ditto Support

From: Sujay Khoraskar [mailto:[protected]@gmail.com]
Sent: 20 January 2017 16:27
To: dittotv
Subject: Re: RE: Done harassment from Ditto TV

Dear Sir/Madam,
I am being bored by writing mails to you.
Please think at least once what service you are providing???
I am really not at all interested in your service.
Kindly request you please refund all my money and close my account and inform me about it as soon as possible.

Very disappointing behavior observed from your side. Such a poor service provider you are.


Regards,
Sujay Khoraskar

On Mon, Jan 16, 2017 at 7:04 PM, dittotv wrote:
Dear Sujay,

We are extremely sorry for the inconvenience caused to you. We are still working on the issue & will surely come back to you with the solution at the earliest.

If any other queries arise, please feel free to contact us at any time at [protected]@dittotv.com!

Thank you for contacting [protected]@dittotv.com
Regards,
Ditto Support

From: sujay khoraskar [mailto:[protected]@gmail.com]
Sent: 15 January 2017 19:23
To: 'dittotv'

Cc: [protected]@gmail.com
Subject: RE: RE: Done harassment from Ditto TV
Importance: High

Dear Sir/Madam,
I am seeing your enthusiastic support regarding my issue. Very thank you for the same.
This mail is for gentle reminder purpose. Now I deeply feel why I was connected with you???
No one not taken a hardship to call me from last 2 weeks. Why? This is you called customer support???
Please resolve my issue urgently and give me my refund.

Your unsatisfied customer
Sujay Khoraskar
[protected]

From: dittotv [mailto:[protected]@dittotv.com]
Sent: Wednesday, January 11, 2017 4:40 PM
To: 'Sujay Khoraskar'
Subject: RE: RE: Done harassment from Ditto TV

Dear Sujay,

We are extremely sorry for the inconvenience caused to you. We are still working on the issue & will surely come back to you with the solution at the earliest.

If any other queries arise, please feel free to contact us at any time at [protected]@dittotv.com!

Thank you for contacting [protected]@dittotv.com
Regards,
Ditto Support

From: Sujay Khoraskar [mailto:[protected]@gmail.com]
Sent: 10 January 2017 14:06
To: dittotv
Subject: Re: RE: Done harassment from Ditto TV

Dear Sir/madam
It has been two days passed i raised a issue, still i have not received any call from your side.
Till date my issue is not solved.what is your standard timing for tackle any issue?
Waiting for your positive reply.


Thank you.
Sujay Khoraskar
[protected]

On Mon, Jan 9, 2017 at 5:35 PM, dittotv wrote:
Dear Sujay,

We are extremely sorry for the inconvenience caused to you. We are working on the issue & will surely come back to you with the solution at the earliest.

If any other queries arise, please feel free to contact us at any time at [protected]@dittotv.com!

Thank you for contacting [protected]@dittotv.com
Regards,
Ditto Support

From: sujay khoraskar [mailto:[protected]@gmail.com]
Sent: 08 January 2017 21:37
To: 'Support Dittotv'
Cc: [protected]@gmail.com
Subject: RE: RE: Done harassment from Ditto TV
Importance: High

Dear Sir/Madam,
Please see attached images for subscription made by ditto TV. It is automatically subscribed up to the month of APR-17. Who given approval for subscription??
if I already told you very clearly no deduction will not be made until February month end, but still you subscribed the pack.
I need full refund up to February month. Only current month will be get charged for which I already paid. From next month I will not be your customer.
I will not reply to any of your auto reply mails. If you have any query please call me freely.

Thank you for your lack of support.

Regards,
Sujay Khoraskar
[protected]

From: Sujay Khoraskar [mailto:[protected]@gmail.com]
Sent: Tuesday, December 27, 2016 7:39 PM
To: Support Dittotv
Cc: [protected]@gmail.com
Subject: Fwd: RE: Done harassment from Ditto TV

Dear Sir,
Thank you for interacting with us. One of your customer representative Mr. Sumit Patere talked with me very nicely.
Our intention is never get back the deducted money. We just want to know why Such thing happened, why Ditto TV missguided us.
So we cleare the thing happened and we are Happy with the pack what we received. So keep the pack until the february 17.
As discussed please don't call for the subscription plan until february.
Sorry for any hardship from my side. And Thank you for your immediate support.
This is what we really expect.


Best Regards,
Sujay Khoraskar


[protected] Forwarded message[protected]
From: "Jaya Khoraskar"
Date: 27-Dec-2016 7:24 PM
Subject: Fwd: RE: Done harassment from Ditto TV
To:
Cc:
[protected] Forwarded message[protected]
From: "dittotv"
Date: 27 Dec 2016 13:48
Subject: RE: Done harassment from Ditto TV
To: "Jaya Khoraskar"
Cc:
Dear Jaya,

We are extremely sorry for the inconvenience caused to you. We are working on the issue & will surely come back to you with the solution at the earliest.

If any other queries arise, please feel free to contact us at any time at [protected]@dittotv.com!

Thank you for contacting [protected]@dittotv.com
Regards,
Ditto Support

From: Jaya Khoraskar [mailto:[protected]@gmail.com]
Sent: 27 December 2016 09:47
To: [protected]@dittotv.com
Cc: [protected]@gmail.com
Subject: Re: Done harassment from Ditto TV

Sir/Madam,
You taken the money and you are asking me for a proof?
See below details as per your auto reply mail.
1. Mobile Number:- [protected]
2. User id:- [protected]
3. Region:- Aurangabad, Maharashtra
4. Email ID: [protected]@gmail.com
5. Amount Paid: - 40
6. Mode of payment: - online
7. Application used :- Ditto TV app
8. Payment Proof:- ple*** see attachment
9. Error Details :- NA (case is of misguiding)
10. Screen shot of the Error :-
On Dec 26, 2016 10:09 PM, "Jaya Khoraskar" wrote:
Sir/Madam,
You are not able to gain any respect from any of your customers as you are bluffing with your customers.
It is found that you misguided me for the subscription and and taken money from my wallet by telling me no money will be get deducted?
Such a shameless company? With lack of customer support?
I am warning you if you will not solve my problem with kindness, I will go to court against you. I am very disappointed from Ditto TV it is second time I am asking for help for a different reason.
If you have any self respect call me urgently. And sorry for any hardship.
Expecting positive response.

Your unsatisfied customer,
Jaya Khoraskar
[protected]/[protected]