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DLF Complaints & Reviews

1.5
Updated: Jul 7, 2025
Complaints 256
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G
gaganpeh
from Kurukshetra, Haryana
May 5, 2022
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Address: Gurgaon
Website: Www.Dlf.in

U 36 PLOT NO. GURGAON 1987
DURGA DEVI GANESH DASS

Now, phase 3, sec 24 Gurgaon, above said details, i need possession letter.
DLF customer support has been notified about the posted complaint.
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    P
    psps5
    from Gurugram, Haryana
    May 4, 2022
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    Address: 4th floor, V10/43, DLF phase 3. Gurgaon, Gurgaon, Haryana

    I live on 4th floor, V 10/43, DLF phase 3, Gurgaon.The person who collects the trash asks for more money each time when he comes monthly and today(4th May 2022) when he came to collect his monthly bill, I told him that everyone around pays rupees 100 and he charges rupees 200from me. He also took rupees 800 from the guard when I was not here and when I told him he argued with me. He also threatened that he will not collect the trash and went away without collecting the trash. I am new here therefore I would like to know what is the system here for trash collection and who should I complaint of the trash guy behaves on this manner and creates a scene
    DLF customer support has been notified about the posted complaint.
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      S
      Shubham Lohia 1999
      Apr 27, 2022
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      Address: DLF Phase 3 S-49/20-21 House Front

      Hey I'm living in phase 3 S49/20-21 and infont of my house a Dlf Park occupied by someone he transform Dlf park in private property please see this i complaint many times but not action taken.
      DLF customer support has been notified about the posted complaint.
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        N
        Niyati A
        Apr 20, 2022
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        Address: K9/1 dlf phase 2, gurgaon

        There's too much construction noise and pollution it is bothering an aasthmatic patient who is also sick right now. There have been multiple complaints
        DLF customer support has been notified about the posted complaint.
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          We purchased property(BLOCK 5/814, CSP/EWS, DLF CAPITAL GREENS, MOTINAGAR, DELHI) which was under DDA Scheme 14 vide Reg No. 550571 which is now a free hold property and not on lease any more moreover all the payments pertaining to property before august 2021 is paid to DDA while buying and freeholding. While purchasing the property amount of Rs. 50, 000/- was paid as the one time lifetime maintenance(copy of ledger of DDA attached). Now,...
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          P
          Parul sanadya
          Apr 10, 2022
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          Address: Galli no:31b/21

          Dear concern, I am writing from dlf phase 3 and this is regarding water supply as today that is on 10th april we have not received water in house number 31b/21. Please provide the supply as storage supply got empty too.

          Thanks
          Parul
          DLF customer support has been notified about the posted complaint.
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            A
            Apekshit Kalra
            Mar 18, 2022
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            Address: Saket

            Despite court orders a parking fees is being charged at DLF Avenue mall, saket. I was charged rs 100 for 5 hours parking
            DLF customer support has been notified about the posted complaint.
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              S
              Satish Karan
              Mar 10, 2022
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              Dlf almeda booking

              Address: Gurugram

              Hi I have booked Dlf alameda Gurugram .plot NA 1 D with booking amount of inr 10 lakhs ..
              I am not satisfied with the information shared at the time of booking and provided in the contract, also the way sales team communicate is complete breach of trust and transparency
              Pls guide to cancel the booking and get the refunds ....
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              S
              Sonam babbar
              Jan 18, 2022
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              Worst road condition, waterlogging, lot of potholes .
              Specifically S31 lane, Dlf phase 3
              DLF customer support has been notified about the posted complaint.
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                A
                Anuradha Kohli
                from Gurugram, Haryana
                Nov 28, 2021
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                There is continous water stagnation in tbe drain outside L-31/6, Dlf - 2, Gurugram.
                Requests made to residents, builder, caretaker of the plot but to no avail.
                DLF customer support has been notified about the posted complaint.
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                  C
                  clywelch
                  Nov 27, 2021
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                  Address: 6705 Christmasberry Court

                  Complaint originally submitted 9/13/2021 Dear Sirs, there are literally dozens of letters to document our claims. Please let us know what you want to see. All others (lenders, listing agents, sellers etc.) have been informed.

                  Brian & Cassandra Welch – Complaint
                  [protected]@gmail.com
                  202.380.7120

                  This complaint is against Jorgina Lynn Colyn
                  Current Legal Name: Jorgina Lynn Colyn Other Names: Jorgina Budd, Jorgina Colyn, Jorgina Denyer, Jorgina L Budd, Jorgina L Denyer, Jorgina L. Colyn, Jorgina Lynn Budd, Jorgina Lynn Denyer
                  NMLS ID:
                  453414
                  Location(s):
                  Owings, MD 20736
                  Represents:
                  PrimeLending, A PlainsCapital Company (13649)

                  Error #3—Neglecting to track and perform due diligence for third-party mortgage loan originators.
                  Although many institutions use a third-party mortgage loan originator (because doing so is often beneficial for smaller institutions), Mortgage originators neglected due diligence and failed to notify the borrowers of the fact that they use a third party for this purpose in their policy.

                  Licensee failed to notify us that they were using a third-party mortgage loan originator and neglected the due diligence that they used a Real Estate Brokerage company who owned the third party MLO. Licensee failed to present relationship disclosures between Century 21, First County Mortgage and Presidents bank. In fact, she was completely disingenuous when asked about the affiliations. She led us to believe that she and First County Mortgage were direct lenders. She made absolutely no mention of Century 21 brokerage and owners of First County Mortgage (FCM). She claimed that Presidential Bank were the underwriters for FCM as part of the same company in a different division.

                  The Licensee failed to notify us that she had left the FCM Company and no longer had access to our files. The Licensee failed to give us any notice of her departure or update us on who oversaw our files and the status of our loan. Licensee refused to answer numerous phone calls, emails and text and allowed our file to go without attention as she terminated our relationship behind the scenes without notice. Licensee led us to believe we were cleared to close within a few days when in fact our file had never been to underwriting for approval.

                  Licensee failed to timely and clearly disclose to the borrower material information, including the total broker compensation, expected to influence the borrower’s decision.

                  Licensee failed to notify individuals of adverse action taken on credit applications or did not notify individuals in a timely manner.

                  Licensee did not clearly display the unique identifier (NMLS Entity ID) of all MLO engaged in the mortgage business on all loan application forms, solicitations, and advertisements, including websites and social media.

                  Presenting credit terms for the consumer's consideration that were selected based on the consumer's financial characteristics or communicating with a consumer for the purpose of reaching a mutual understanding about prospective credit terms.

                  Had employees regularly require consumers to submit documents for verification before 1st Alliance issued Loan Estimates to the consumers, which is not permitted by the TRID rule.
                  represent to consumers seeking purchase-money mortgage loans that after six months of satisfactory payments the consumers could obtain a significantly better rate through a streamline refinance mortgage loan, even though the employees had no assurance that the consumer would qualify for a streamline refinance loan, even if the on-time payment conditions were met, or that the rate would be significantly better than the consumer’s purchase-money mortgage interest rate.

                  We assert that the alleged conduct violated various federal consumer protection laws, including the Truth in Lending Act (TILA) and Regulation Z; the SAFE Act and related state licensing laws; the Consumer Financial Protection Act (CFPA), about its prohibitions against unfair and deceptive acts or practices; the Mortgage Acts and Practices (MAP) Rule (also known as Regulation N); the ECOA; and the FCRA.

                  We believe Mortgage originator was receiving kickbacks from builder (Marrick Homes) and from Lender Owner Century 21 that are subject to a prohibition on steering incentives. In the amended TILA, a mortgage originator cannot be paid compensation that varies based on the terms of the loan, other than the amount of the principal. (Sec. 1403) Moreover, no person other than the consumer may pay the mortgage originator an origination fee or charge unless it is a bona fide third-party charge not retained by the creditor, mortgage originator, or an affiliate of the creditor or mortgage originator.

                  We charge that Todd Hetherington 1st CEO at Century 21 New Millennium failed to disclose that he was a third-party lender that held lucrative interest in First County Mortgage and that it was in fact a brokerage firm and not a true lender and this loan originator was employed by him. Further First County Mortgage was a subsidiary to Presidents Bank (PB) who worked as another third party to do the loan underwriting. Jorgina failed to provide disclosure for these firms and lied to us about their involvement. Rather she led us to believe that First County Mortgage was a lender and underwriter for our loan. We fully realized President’s Bank ‘s relationship after Jorgina had disappeared from the company and went back to Prime Lending. The employment of a mortgage loan originator licensed under this subtitle by a mortgage lender does not relieve the mortgage lender of a responsibility under this subtitle or under Subtitle 5 of this title, a rule or regulation adopted under this subtitle or under Subtitle 5 of this title, or a law governing mortgage lending in the State.

                  Jorgina committed fraud by allowing us to believe she was still with First County Mortgage (FCM) and our loan had been cleared to close. She told us, the buyers and the listing agent and sellers, the final thing we needed was the appraisal to come back at value. When in fact she had abandoned our loan and left to go to another company and had no access to our files at all. Further, FCM WERE NOT THE UNDERWRITERS NEITHER THE LENDERS. We found out our file had not been presented to underwriting. And that underwriting was done by another third-party company PB that had not been disclosed.

                  Jorgina failed at her Duty of Care. And Good Faith and Fair Dealing. A mortgage loan originator has a duty of good faith and fair dealing in communications and transactions with a borrower. She repeatedly lied to us on the status of our loan, mislead us on where we were in the process, ran 22 credit reports without our knowledge for most, wrote pre approval letters for amounts that were not conducive to our characteristics and affordability, provided false information to sellers via their listing agent, and abandon our loan without notice to us or our realtor.

                  Jorgina left FC and took our loan with her to Prime Lending without our knowledge or consent. She knew she no longer had access to FC files, so she ignored us when we contacted her for information. When she did speak to us about our application, she was working for Prime Lending which is not where our loan originated. A mortgage loan originator may not conduct mortgage lending business at any location different from the address that appears on the license or licenses of the mortgage loan originator’s employment.

                  Jorgina our loan originator made or cause to be made lots of representation, that:1) Contains false, misleading, or deceptive statements regarding the making, brokering, or servicing of mortgage loans; and 2) Jorgina Misrepresented terms, availability, rates, and charges incident to a mortgage loan. Further she concealed her Name and Address of the firm she had moved to Prime lending while still holding our loan with FC.

                  Jorgina attempted to manipulate our credit scores by telling us if we paid off or paid down different amounts of debt it would instantly increase. It did not. She manipulated letters for pre approval that were not based on our actual credit but misled us to believe that they were. She destroyed Brian’s credit by causing it to decrease from a conventional standard to below 660 because she ran it so many times and actually shopped the mortgage loan without his permission. She was disingenuous about our options for purchase based on our current financial status.

                  Your Immediate attention to this matter would be greatly appreciated. This transaction closed on May 24, 2021.

                  Brian C. Welch - Loan, Buyer

                  AND WIFE - Realtor and joint Owner
                  DLF customer support has been notified about the posted complaint.
                  Nov 27, 2021
                  Updated by clywelch
                  I do not see a place to add attachments but I sent 22 attachments via email to: [protected]@maryland.gov,
                  From [protected]@gmail.com
                  date: Sep 13, 2021, 3:54 PM
                  subject: Mortgage Loan Originator complaint
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                    C
                    CPGupta@123
                    from Gurugram, Haryana
                    Nov 6, 2021
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                    Address: DLF Centre,Sansad Marg,New Delhi-11000100
                    Website: www.dlf.in

                    DLF Ltd has illegal terminated service without notice, without intimation, without discussion in lockdown period due to Covid-19 dated 4th June, 21.
                    Visually impaired person during employment (vision Disability 90%)
                    DLF Ltd has not entered EPF portal Disabled employee during employment & termination of service.
                    Company has Violated order of court of Chief Commissioner of Persons of disabilities (Ministry of social Justice & empowerment, Govt of India) as well as not implemened Persons of Disability act, 2016.

                    Regards,
                    Chandra Prakash Gupta
                    Visually impaired person during employment (Vision Disability 90%)
                    DLF Home Developers Ltd
                    EMP.id-001567
                    UAN[protected]
                    C
                    +1 photos
                    DLF customer support has been notified about the posted complaint.
                    Nov 06, 2021
                    Updated by CPGupta@123
                    Dated 6/11/21
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                      R
                      Radhika Gogia
                      Sep 26, 2021
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                      Address: C2/13 Dlf Phase 1

                      To Whomsoever It May Concern,

                      This is to bring to your notice- that we have recently rented out a house in Dlf Phase 1- its address being- C2/13.

                      Our renovation process is currently going on and we were willing to redo the ramp entrance/ make certain changes to it- due to faulty drainage practices and wrongly inclined slope - that leads to major water clogging in the entrance of our house gate.

                      This is extremely dangerous, as we have a toddler- 3 year old baby as well as 2 senior citizens (60years +) in the house who while stepping out or entering may trip or fall off and infact we only have slipped several times, as it gets impossible to get into the house without placing bricks to step onto that acts like a bridge between the road and ramp.

                      I also have pictures and videos for the same. So you can seewhat happens with just a little bit of rain showers! So Im wondering how bad it would be at the time of proper monsoon!

                      Some officials from DLF department had come and stopped our work and our supervisor informed us about the wastage of all the raw material that was especially made up to revamp the ramp.

                      So here’s requesting to either get it fixed by your team or let us manage it on our own. As at no cost I would let water collect like this outside our house which will be a home to mosquitoes and frogs and all- leading to lack of safety and cause diseases to people in the family.

                      Also we belong to a family where my Fatherinlaw is a builder himself so he will take care of all the workings and that it wont bother the road part. And my father is a government servant, working in the Muncipal Corporation of Delhi, so nothing unlawful will be done, rest assured.

                      Thankyou and regards.
                      DLF customer support has been notified about the posted complaint.
                      Attaching Images.
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                        M
                        M.S.Bhatti
                        Sep 20, 2021
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                        Address: H 37/6 dlf phase 1

                        ILLEGAL construction of terrace room with attach toilet and kitchen is been constructed by builder for plot no H37/6
                        Dlf phase 1
                        Please seek immediate action for demolishing of the same otherwise I will submit complaint to higher departments
                        DLF customer support has been notified about the posted complaint.
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                          A
                          Arun Khatkar
                          Sep 8, 2021
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                          Address: S-31 dlf phase 3 gurgaon

                          Waste collector person not doing his job properly and always ask for money.
                          DLF customer support has been notified about the posted complaint.
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                            P
                            Priya Hindustani
                            Aug 23, 2021
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                            Address: M3/27 DLF phase 2, Ground floor

                            The garbage man asked for Rs 400 while begging. Saying that I want money. I don't know DLF. Our company is different.
                            DLF customer support has been notified about the posted complaint.
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                              S
                              Soni0207
                              Aug 11, 2021
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                              Address: G20/4 dlf phase 1 g block sector 26 near mini marvel school Gurgaon

                              G20/4 dlf phase 1 g block sector 26. There is a white stray dog who has bit more than 5 people in the last month.

                              I reached bout to MCG however no action has been taken yet.

                              Request you to please take care of this ASAP.
                              DLF customer support has been notified about the posted complaint.
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                                B
                                Bidyasree Bhuiya
                                Aug 9, 2021
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                                Address: DLF IT park 2, rajarhat

                                Hi,

                                I had visited the DLF Rajarhat office (DLF IT park 2, dlf sez block 1A, rajarhat) on 5th August 2021 for some work at Ericsson office.

                                The entire entry process took around 40 mins, when I had already shared the details and approval. I told them repeatedly my job location is in Noida and I have come here for some urgent work. Meanwhile, the behavior of the gate staffs were not at all good.
                                They treats people as if some criminal trying to enter their premises, totally unacceptable.

                                Even after the security staffs from Ericsson came to the gate, they had issues with my car entry.
                                I do understand there are security measures to be considered during the covid times, but there is a decent manner of carrying out the process.
                                Keeping a guest wait outside the gate for 40 minutes in this summer is totally unprofessional and disgusting.
                                DLF customer support has been notified about the posted complaint.
                                Dear Bidyasree,
                                We sincerely apologize for the inconvenience caused to you.

                                However, we have certain process to be followed for visitor and their car entry which needs to be addressed by the Client you are intending to visit. In your case it is Ericsson Global India Ltd.

                                We will certainly discuss with EGI and assure non repentance of such events. Once again regret for the cause.
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                                  Gaurav Magoo
                                  Aug 1, 2021
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                                  Water Logging

                                  Address: V30/11, DLF III

                                  We Would like to Inform that We are resident of V30/11, DLF Phase III since Nov 2005. And Paying Maintenance charges to DLF Estate Management Regularly. Till 2010 We have Never Faced any Drainage Problem in Monsoons. But since 2011 During Monsoons. Our Road is Completed Flooded and since 2012 Water use to start Entering Our House around 1 ft and 5 ft Outside the House.

                                  Matter was communicated in Writing to DLF Estate Management...
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                                  D
                                  DIPALI MEHTA
                                  Jul 22, 2021
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                                  Dear respected sir
                                  as on dated 22 nd july 2021 thursday no water
                                  the tanker did not reach at 11 am as was told by the dept.
                                  There is half connection in lane s/53 our's is connection problem our connection is with s/54 which is wrong
                                  s-53/27 till s-53/32 no proper connection with main direct straight s /53 lane so no water from last so many months action asap should be taken please check and confirm and help us all there is absolutely no water.
                                  Also please send a tanker asap.
                                  Thanks
                                  DLF customer support has been notified about the posted complaint.
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