DLF Complaints & Reviews

Despite court orders a parking fees is being charged at DLF Avenue mall, saket. I was charged rs 100 for 5 hours parking

Worst road condition, waterlogging, lot of potholes .
Specifically S31 lane, Dlf phase 3

There is continous water stagnation in tbe drain outside L-31/6, Dlf - 2, Gurugram.
Requests made to residents, builder, caretaker of the plot but to no avail.

Complaint originally submitted 9/13/2021 Dear Sirs, there are literally dozens of letters to document our claims. Please let us know what you want to see. All others (lenders, listing agents, sellers etc.) have been informed.

Brian & Cassandra Welch – Complaint
[protected]@gmail.com
202.380.7120

This complaint is against Jorgina Lynn Colyn
Current Legal Name: Jorgina Lynn Colyn Other Names: Jorgina Budd, Jorgina Colyn, Jorgina Denyer, Jorgina L Budd, Jorgina L Denyer, Jorgina L. Colyn, Jorgina Lynn Budd, Jorgina Lynn Denyer
NMLS ID:
453414
Location(s):
Owings, MD 20736
Represents:
PrimeLending, A PlainsCapital Company (13649)

Error #3—Neglecting to track and perform due diligence for third-party mortgage loan originators.
Although many institutions use a third-party mortgage loan originator (because doing so is often beneficial for smaller institutions), Mortgage originators neglected due diligence and failed to notify the borrowers of the fact that they use a third party for this purpose in their policy.

Licensee failed to notify us that they were using a third-party mortgage loan originator and neglected the due diligence that they used a Real Estate Brokerage company who owned the third party MLO. Licensee failed to present relationship disclosures between Century 21, First County Mortgage and Presidents bank. In fact, she was completely disingenuous when asked about the affiliations. She led us to believe that she and First County Mortgage were direct lenders. She made absolutely no mention of Century 21 brokerage and owners of First County Mortgage (FCM). She claimed that Presidential Bank were the underwriters for FCM as part of the same company in a different division.

The Licensee failed to notify us that she had left the FCM Company and no longer had access to our files. The Licensee failed to give us any notice of her departure or update us on who oversaw our files and the status of our loan. Licensee refused to answer numerous phone calls, emails and text and allowed our file to go without attention as she terminated our relationship behind the scenes without notice. Licensee led us to believe we were cleared to close within a few days when in fact our file had never been to underwriting for approval.

Licensee failed to timely and clearly disclose to the borrower material information, including the total broker compensation, expected to influence the borrower’s decision.

Licensee failed to notify individuals of adverse action taken on credit applications or did not notify individuals in a timely manner.

Licensee did not clearly display the unique identifier (NMLS Entity ID) of all MLO engaged in the mortgage business on all loan application forms, solicitations, and advertisements, including websites and social media.

Presenting credit terms for the consumer's consideration that were selected based on the consumer's financial characteristics or communicating with a consumer for the purpose of reaching a mutual understanding about prospective credit terms.

Had employees regularly require consumers to submit documents for verification before 1st Alliance issued Loan Estimates to the consumers, which is not permitted by the TRID rule.
represent to consumers seeking purchase-money mortgage loans that after six months of satisfactory payments the consumers could obtain a significantly better rate through a streamline refinance mortgage loan, even though the employees had no assurance that the consumer would qualify for a streamline refinance loan, even if the on-time payment conditions were met, or that the rate would be significantly better than the consumer’s purchase-money mortgage interest rate.

We assert that the alleged conduct violated various federal consumer protection laws, including the Truth in Lending Act (TILA) and Regulation Z; the SAFE Act and related state licensing laws; the Consumer Financial Protection Act (CFPA), about its prohibitions against unfair and deceptive acts or practices; the Mortgage Acts and Practices (MAP) Rule (also known as Regulation N); the ECOA; and the FCRA.

We believe Mortgage originator was receiving kickbacks from builder (Marrick Homes) and from Lender Owner Century 21 that are subject to a prohibition on steering incentives. In the amended TILA, a mortgage originator cannot be paid compensation that varies based on the terms of the loan, other than the amount of the principal. (Sec. 1403) Moreover, no person other than the consumer may pay the mortgage originator an origination fee or charge unless it is a bona fide third-party charge not retained by the creditor, mortgage originator, or an affiliate of the creditor or mortgage originator.

We charge that Todd Hetherington 1st CEO at Century 21 New Millennium failed to disclose that he was a third-party lender that held lucrative interest in First County Mortgage and that it was in fact a brokerage firm and not a true lender and this loan originator was employed by him. Further First County Mortgage was a subsidiary to Presidents Bank (PB) who worked as another third party to do the loan underwriting. Jorgina failed to provide disclosure for these firms and lied to us about their involvement. Rather she led us to believe that First County Mortgage was a lender and underwriter for our loan. We fully realized President’s Bank ‘s relationship after Jorgina had disappeared from the company and went back to Prime Lending. The employment of a mortgage loan originator licensed under this subtitle by a mortgage lender does not relieve the mortgage lender of a responsibility under this subtitle or under Subtitle 5 of this title, a rule or regulation adopted under this subtitle or under Subtitle 5 of this title, or a law governing mortgage lending in the State.

Jorgina committed fraud by allowing us to believe she was still with First County Mortgage (FCM) and our loan had been cleared to close. She told us, the buyers and the listing agent and sellers, the final thing we needed was the appraisal to come back at value. When in fact she had abandoned our loan and left to go to another company and had no access to our files at all. Further, FCM WERE NOT THE UNDERWRITERS NEITHER THE LENDERS. We found out our file had not been presented to underwriting. And that underwriting was done by another third-party company PB that had not been disclosed.

Jorgina failed at her Duty of Care. And Good Faith and Fair Dealing. A mortgage loan originator has a duty of good faith and fair dealing in communications and transactions with a borrower. She repeatedly lied to us on the status of our loan, mislead us on where we were in the process, ran 22 credit reports without our knowledge for most, wrote pre approval letters for amounts that were not conducive to our characteristics and affordability, provided false information to sellers via their listing agent, and abandon our loan without notice to us or our realtor.

Jorgina left FC and took our loan with her to Prime Lending without our knowledge or consent. She knew she no longer had access to FC files, so she ignored us when we contacted her for information. When she did speak to us about our application, she was working for Prime Lending which is not where our loan originated. A mortgage loan originator may not conduct mortgage lending business at any location different from the address that appears on the license or licenses of the mortgage loan originator’s employment.

Jorgina our loan originator made or cause to be made lots of representation, that:1) Contains false, misleading, or deceptive statements regarding the making, brokering, or servicing of mortgage loans; and 2) Jorgina Misrepresented terms, availability, rates, and charges incident to a mortgage loan. Further she concealed her Name and Address of the firm she had moved to Prime lending while still holding our loan with FC.

Jorgina attempted to manipulate our credit scores by telling us if we paid off or paid down different amounts of debt it would instantly increase. It did not. She manipulated letters for pre approval that were not based on our actual credit but misled us to believe that they were. She destroyed Brian’s credit by causing it to decrease from a conventional standard to below 660 because she ran it so many times and actually shopped the mortgage loan without his permission. She was disingenuous about our options for purchase based on our current financial status.

Your Immediate attention to this matter would be greatly appreciated. This transaction closed on May 24, 2021.

Brian C. Welch - Loan, Buyer

AND WIFE - Realtor and joint Owner

DLF Ltd has illegal terminated service without notice, without intimation, without discussion in lockdown period due to Covid-19 dated 4th June, 21.
Visually impaired person during employment (vision Disability 90%)
DLF Ltd has not entered EPF portal Disabled employee during employment & termination of service.
Company has Violated order of court of Chief Commissioner of Persons of disabilities (Ministry of social Justice & empowerment, Govt of India) as well as not implemened Persons of Disability act, 2016.

Regards,
Chandra Prakash Gupta
Visually impaired person during employment (Vision Disability 90%)
DLF Home Developers Ltd
EMP.id-001567
UAN[protected]
C

To Whomsoever It May Concern,

This is to bring to your notice- that we have recently rented out a house in Dlf Phase 1- its address being- C2/13.

Our renovation process is currently going on and we were willing to redo the ramp entrance/ make certain changes to it- due to faulty drainage practices and wrongly inclined slope - that leads to major water clogging in the entrance of our house gate.

This is extremely dangerous, as we have a toddler- 3 year old baby as well as 2 senior citizens (60years +) in the house who while stepping out or entering may trip or fall off and infact we only have slipped several times, as it gets impossible to get into the house without placing bricks to step onto that acts like a bridge between the road and ramp.

I also have pictures and videos for the same. So you can seewhat happens with just a little bit of rain showers! So Im wondering how bad it would be at the time of proper monsoon!

Some officials from DLF department had come and stopped our work and our supervisor informed us about the wastage of all the raw material that was especially made up to revamp the ramp.

So here’s requesting to either get it fixed by your team or let us manage it on our own. As at no cost I would let water collect like this outside our house which will be a home to mosquitoes and frogs and all- leading to lack of safety and cause diseases to people in the family.

Also we belong to a family where my Fatherinlaw is a builder himself so he will take care of all the workings and that it wont bother the road part. And my father is a government servant, working in the Muncipal Corporation of Delhi, so nothing unlawful will be done, rest assured.

Thankyou and regards.

ILLEGAL construction of terrace room with attach toilet and kitchen is been constructed by builder for plot no H37/6
Dlf phase 1
Please seek immediate action for demolishing of the same otherwise I will submit complaint to higher departments

Waste collector person not doing his job properly and always ask for money.

The garbage man asked for Rs 400 while begging. Saying that I want money. I don't know DLF. Our company is different.

G20/4 dlf phase 1 g block sector 26. There is a white stray dog who has bit more than 5 people in the last month.

I reached bout to MCG however no action has been taken yet.

Request you to please take care of this ASAP.

Hi,

I had visited the DLF Rajarhat office (DLF IT park 2, dlf sez block 1A, rajarhat) on 5th August 2021 for some work at Ericsson office.

The entire entry process took around 40 mins, when I had already shared the details and approval. I told them repeatedly my job location is in Noida and I have come here for some urgent work. Meanwhile, the behavior of the gate staffs were not at all good.
They treats people as if some criminal trying to enter their premises, totally unacceptable.

Even after the security staffs from Ericsson came to the gate, they had issues with my car entry.
I do understand there are security measures to be considered during the covid times, but there is a decent manner of carrying out the process.
Keeping a guest wait outside the gate for 40 minutes in this summer is totally unprofessional and disgusting.

Dear respected sir
as on dated 22 nd july 2021 thursday no water
the tanker did not reach at 11 am as was told by the dept.
There is half connection in lane s/53 our's is connection problem our connection is with s/54 which is wrong
s-53/27 till s-53/32 no proper connection with main direct straight s /53 lane so no water from last so many months action asap should be taken please check and confirm and help us all there is absolutely no water.
Also please send a tanker asap.
Thanks

There is no water supply for the past 2 days. Please register a complaint.

To whomsoever it may concern,
I would like to register a complain about the escalator facility near U Block, DLF Phase 3. It has been a long time that all the escalators have been shut due to some unknown reason.
It is my humble request to you to resume their operation as it is quite understandable that we need to maintain social distance which cannot be maintained in lifts.
Request you to kind attention in this matter.
Thanks in advance.

Water supply in this area is very little or no supply on particular days . Water supply is for just 30mins in a day . 10-15 minutes during morning and 10-15 minutes in evening . Water demand of the residence can't be met with the supply currently. To meet the demand we have to contact tanker mafia which charge hefty amount on single tanker with very low quality water. This problem should be taken up by dlf or concerned government authority on urgent basis.

It is submitted that the H-12 lane of H-Block, DLF Ph-1 is lying open on the side of ridge behind H-12 lane. Due to this there has been regular thoroughfare between Champa Marg and ridge area. There has been regular movement o[censored]nwanted traffic, cattle and other animals in and out of H-Block. Also, unwanted people consume liquor and other toxic things and cross over from the ridge area towards H-Block creating nuisance and making the atmosphere of residential area unpleasant. There have been instances of theft also due to this. Thus, we along with other residents have no safety and security in the area.
A complaint was lodged with DLF authorities on 13 May 2021 regarding this. DLF on our complaint had taken the action on 18 May 2021 by fencing the area with barbed wire. However, the fencing was put down on 23 June 2021 by the MCG officials.
Therefore, it is requested that the concerned authorities may please be directed so that the matter may please be taken up on behalf o[censored]s and other affected residents and it may please be ensured that the opening into H-12 lane of H-Block, DLF Ph-1 be closed permanently.
I along with all the other residents will be very thankful for your kind cooperation and consideration in the matter.

There's no water supply in L block DLF Phase-2. We pay regular maintenance and still have to face water shortage despite staying in DLF and at a prime location. Helpline number hardly helps with the water supply. Request you to kindly act on priority

Despite repeated requests to Mr Naresh who looks after DLF Phase 2 gurugram, Maintainence, he has taken no action for the same.
There is blockage of sewage/rain water harvesting tank overflowing with lot of stinking water and MOSQUITOES breeding in the premises.

N12 lane, next to mandir, Near Park
DLF Phase 2

I am from p 1 lane of dlf phase 2 gurgaon. This is regarding illegally occupied spaces in front of various houses by house owners . In which they maintain garden etc and occupy spaces leading to hell lot of parking trouble which leads to daily confrontation among neighbours. Expample is p1/10.
Where house owner has occupied spaces upto road with no parking area left.
I request you to kindly look into the matter and make these spaces cleared.
Thank you

I have recently bought the apartment in DLF New town heights sector 90 Gurgaon. It was sold to me by saying 2 covered parking will be available but while allotment DLF said that they don't have covered parking. So they are selling the open parking. When I emailed mentioned all details they immediately came up with 2 Back to Back Covered Parking which is useless because One of them was not existed and another was actually 1.5 parking. No one can park 2 cars in that parking. I asked DLF guy to wait until I visited the parking but DLF come again after some days and saying that we don't have covered parking now.
What kind of services they are providing? It is totally pathetic services.What is difference between a local builder and you? Are you obliged to sell open parking now? If you don't have the parking them do mention while initial sale discussions. You guys are cheating the customers and charging 5L for such parking which you are failed to provide.

Please look into it. It is a serious matter and your own people are started destroying brand value.