[Resolved]  Domino's Pizza — amount deducted but no order placed

I had placed an order of one medium pizza worth rs 519 from official site of domino's on 22.02.2020 for gurgaon address. I had paid online from upi. My amount was deducted but no order shows to be placed. I had contacted domino's but there were no positive response. Can you pls confirm when my amount was refunded.
My transaction id upi/[protected]
Was this information helpful?
No (0)
Yes (0)
Mar 16, 2020
Complaint marked as Resolved 
I received my amount, after lot of struggling. Thanks
Domino's Pizza customer support has been notified about the posted complaint.
Feb 24, 2020
Updated by kamakshis
Attached snapshot of payment.

Complaint comments 

Comments

Yesterday I ordered pizza around 7:30 pm I received my pizza at 9:00pm, not hot pizza, I want my money back
I live in Mahavir enclave part1 New Delhi.
I tried to palce an order but it showed payment failure but the Amount was deducted and order didn't got placed.
Paid trough PAYTM UPI today (10/7/2020) at 19:03.

Kindly refund as soon as possible. And also improve your app quality.
Got my payment back next day. thanks.
Still app needs an improvement.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Domino's Pizza
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    6565
    Pending
    0
    Resolved
    724
    Domino's Pizza Address
    No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi, Bangalore, Karnataka, India - 560004
    View all Domino's Pizza contact information