Domino's Pizza — amount deducted from freecharge and dominos said that payment was successful but i did not receive any order i'd or pizza

Address:Kolkata, West Bengal
Website:m.dominos.co.in

Hi, i ordered 2 regular pizza, total worth ₹292 using dominos website on 25th april, 2018 at around 6:38 pm. I made the payment via freecharge with transaction i'd - y9qgirgpienhkt_[protected]_1. The amount has been deducted and a pop up was displayed on dominos page that payment is successful. Unfortunately, i did not get any message or mail from dominos regarding order confirmation or even order i'd. I did not even get the pizza i ordered. I want the money to be refunded. Please let me know if i need to follow some other procedure.
Thanks in advance.
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Domino's Pizza customer support has been notified about the posted complaint.
Apr 26, 2018
Updated by Ankita Amrendra
Hey, please process my complaint asap..I want the money to be refunded as soon as possible
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