Domino's Pizza — amount not refunded order no- 132

Address:

Ground Floor, M/R Complex, Opposite Paper Office, Near Indrapuri Chowk, Hazaribagh, Jharkhand 825301, Hazaribagh, Jharkhand, 825301

I have ordered pizza on 17th Sep from Zomato. My order no. is- 132 but due to some location issue they said they are not gonna deliver the order. And the executive said i'm cancelling your order and you will get the amount refund in 7- 10 business days.
But its now like one month but i haven't got my refund yet. I have called 100 times but no one giving me proper resolution. Executive said amount has been already refunded on 20 sep but as i checked my account statement no amount has been refunded. I Even called the bank and give bank reference no. i.e.[protected] but they said there is no such amount reflected in your account. I even called zomato but they said Domino's have their own delivery process and now they are not refunding my amount. Attached are the order details and payment receipt.

Please do something ASAP.

Thanks.