Domino's Pizza Complaints & Reviews

I had order online in dominos website on 24th august 2017 and my account has been debited with rs 1714 bt order has not been placed due to system error in dominos website. My registered mobile number is [protected].
I was continiously calling to dominos uppergovind outlet and cusyomer care bt no proper response is cmg.
I reverse my payment bcs i has not recieved any online order in 24th august 2017.
Thanks & regardsbr...

With a huge disappointment i'm forced to write this as it was such a ridiculous service, i'd never expected from dominos.

I ordered 2 pizzas (Order no 383 - 1 medium & 1 regular) online at 9.27 pm however not received any response nor any pizza until an hour. I believe, i should have been informed about the delay in delivery by the store in the name of courtesy, but unfortunately that didn't happened.

I repeatedly...

As you already know we are supposed to disclose our phone number for ordering a pizza.. But your employee name rahul bhati has sended me a personal message on whatsapp which is highly unprofessional i do not tolerate this kind of behavior from your employee i've attached the screenshot of message below i will like you to resolve my problem as soon as possible....

I ordered for pizzas from your mohali, punjab. Phase 7 branch at 8:50pm, of 2nd sep. 2017. The delivery of my order was not delivered till 9:50pm, 2nd sep. 2017. Then i called your mohali branch to inquire about my order. There the manager of your mohali branch varinder rangar, very rudely told me that the delivery boy sahil has come back as there was no one was at home and there was no door bell at my house. He never even considered gaving...

My name is vishal and I'm from Bangalore and I ordered pizza at Horamavu village-[protected] at 7 in the evening. It was advised to me that it will be delivered by 8.. after 8:30 I started calling them and every time the lady said it will be delivered in 15 minutes..after 9:30 she stopped picking up call and I waited till 10:30 but still pizza not received.. so embarrassing and I will never eat dominos pizza again..very unprofessional store...

This is regarding my order no. 141 dt. 02.09.2017 through which i had ordered for 4 medium thin crust pizza under the everyday value offer. My local store is vidya nagar, bhopal and i am a regular customer. Today the order was placed & paid fr through the app at 7.00 pm. I had not received my order till 7.50pm. The order status on the app reflected 'order dispatched' but i was yet to receive it. Knowing that my order shall be classified as...

I ordered non veg loaded and paid for it and they stuck me with some margarita with 3 piece of chicken on it ... When I asked why is that so they told me they are out of toppings and stuff .. with due respect I understand it but why have u charged for loaded then. Is this your quality? I need my money back or I need compansation from your side . I am going to lodge a complain at United states office i[censored] don't take any action against...

Hi,

I arjit maheshwari, ordered an pizza.
Order number is 259, and the delivery boy delivers that in 45 minutes and when he reached delivery address i told it should be free and i am not going to pay for this and he replied it will not and he start the bike and went away.

I love to eat pizza at every saturday and sunday but now i will not go for dominos. This is #.

Is this type of person you guys...

Hello team,
I am writing this in regard to the delivery delay at my office today i. E. 1/9/2017. I ordered four pizzas (2 medium and 2 large) at 4:17 pm. But i didn't get the order even after 1 hour of time. I called the domino's outlet more than ten times and their executive said that our delivery boy is on his way. I called at their outlet again after 10 min and they said that the delivery boy is coming from auto due to breakdown...

I ordered pizzas on 29th and 31st august 2017 (Txn. Id ju[protected] and ju[protected]). Both times, rs. 376 was deducted from my account but neither email nor message notification nor pizza reached me! When contacted near by dominos[protected], they claimed that order was not placed and money will be reimbursed next day. Both haven't happened as of now. Need my money back....

On 29th august 2017, @22:23 time domino's outlet hiranandani estate, patlipada, thane - maharashtra, india outlet i had given a take away order and the actual bill came to rs.1099.99/-. However, the lady at the counter name sanchita swiped my axis bank debit card for rs.10, 200/-. Immediately i brought the matter to the notice of the shift manager who was reluctant to give his name instead he told to contact the manager named pooja who was...

I submitted a complaint that my order was unsuccessful yet rs. 511 was deducted twice once from paytm and once from my amex card. The email with complaint number 3319965 came to me with a 2 days turn around time but nobody has contacted me or refunded my money it's been a week already. I tried this from mobile app but since the order was not successful there is no order number. Can someone contact me on [protected]. This is also my registered...

Ok so the order which i placed today at dominos jail road branch, after this order i am never placing an order with you unless you appoint educated employees. Your employees came to my house and tried to threaten me, are you running a pizza company or you hired terrorist? This is so unprofessional the way your employee spoke to me. He went down on his standard i could have easily beat him up but thats not what i wanted to do. I can sue you...

Hi, i ordered the pizza online on 23aug 2017, and the payment was also made online but the pizza delivery was made after 50 minutes and it's quality was pathetic, was told by the delivery boy that the refund for it will be credited to the account within 7 days.
Kindly check into it. Following are the details of the order:

Customer name: ashish
Store name : shop no 3, paras down town square, zirakpur - 140603br...

I ordered chicken dominator with cheese burst from jamnagar domino's outlet. The pizza was missing soft edge crust and less amount of cheese and chicken as well. So domino's once again disappointed me. You should take care of your quality and commitment what you promise. This type of service is deteriorating the impression of domino's.
Thank you....

Hi
I had placed ordered pizza worth rs.1326/- on 17th august 2017 from mobile app... Payment deducted from my account but order failed. I had spoken to the local dominos outlet, who has assured that the amount will be refunded in 7 days... I had lodged a complaint through the app ref no 3237501, on 18th august 2017. I had received a call from +[protected] assuring the refund with 7 days.

Till date nothing has been...

On 20th aug i have made online booking for pizza and made the payment through paytm vide the billdesk order booking reference no as mentioned above. But after waiting for 30 mins, when we called the domino's number at as rao nagar branch near sainikpuri hyderabad - telangana state, we were informed that the payment has not reached them and hence no service provided. We were advised to connect with paytm for the refund, but paytm confirmed...

I am visit your dominos pizza in indore city area rajendrnagar bee town hotal last 13.8.2017 i am billing 210rs and deduct my account but dominos manager say our site not deduct you amaount so i am not give pizza and after again 210rs cash payament after the oder pizza manager say deduct amount is deposit in your account within 10 working day but not submit in my ac so plz suggest...

I'm nishi arora a regular ordering person from your store.. Today i placed 2 orders at 7.30 pm to which the guy answering my call gave me disc scheme and asked where i needed anything more.. I hung up.. I saw its 8.30 n called why is it taking 1 hr to deliver.. To that most shocking answer was that i hadn't placed order only.. Am i fool to call at 8.30 n ask if i hadn't ordered only.. They made me talk to manager but same idiotic excuse......

I had place online order at dominos on 27/8/17 at night 10:20 pm, i had call once to the store to check the status of the delivery, they said your order is on the way will be reaching soon due to ganpati festival it met take 45min, but it was not mention anywhere on online site, after 45 min i again call to the store they again said your order is on the way, after more 15mins i got call form deliver boy that i'm reaching to you, when he finally...