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Domino's Pizza Complaints & Reviews

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Last updated Mar 26, 2024
Complaints 6563
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Bangalore
Bangalore District
Karnataka
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560004

Domino's Pizza reviews & complaints page 93

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D
deepanshukumarsingh
from Gurgaon, Haryana
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refund not received yet even after 10 working days

Address:122001

Hi dominos,

I order from mobile * on 27th april 2019.

I canceled my order (After talking to customer care) due to the wrong address and placed a fresh order with cod at a different address.

Have not got my refund even after 10 working days. I cannot expect any more delays. Have called many times but no positive response. Escalated the matter with customer care still no refund processed.
br...
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A
Abirami Prathish Kumar
from Bengaluru, Karnataka
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cancelled order money refund

Address:C1101, Gopalan Atlantis,E C C road, whitefield, 560066

Hi

I placed a order for panner makni pizza regular on 10th may 2019 around 6.30pm. My bill amount was rs.404. Then i got a call from the dominos outlet saying that they cannot deliver my order to the address which i given... And they cancelled my order. I paid rs.404 from my amazon pay, the amount which i paid is haven’t credited back after the cancellation of my order... May i know when i will be getting my money back......
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A
Ajoy Mathew
from Gurgaon, Haryana
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domino's pizza - refund not done

Address:603103

I ordered two Pizzas on 4th May, Order no. 192 from Chennai, Navallur. My Order was placed by 08:07 PM and I received Out for delivery Message from Dominos by 08:18 PM. I spoke to the Navallur Dominos twice after completion of 30 minutes to understand the status of delivery. At last, the order was delivered to me by 09:10 PM. The Delivery executive claimed that my phone was unreachable, kindly note that its the same number from which I had...
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M
Maheshk97
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund for my order on 8/5/19

Address:Indore, Indore, Madhya Pradesh

They are not giving me refund for my delayed order.
According to Domino's policy I can claim for refund if the pizza does not reached to my first security check point.
I had ordered pizza on 8/5/19 at 6:58 and they delivered it at 7:42.
I tried contacting customer care and they raised a concern but without even contacting me they closed the concern.
I again called their customer care to raise a concern but again...
+4 photos
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J
jaibharat117
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received

Address:GF, PLOTNO. -19, BLOCK H1A, SECTOR-63, Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.dominos.co.in

Order date - 01 may 2019
Order time - 01.04 pm
Order amt. - rs 281/-
Order paid via paytm
Order no. - 44
Invoice no. - 66169/19/7698
Server - internet 0
Tent - cd[protected]

I placed an order on 1st may 2019 from dominos sector 63 at 01.04pm. Was supposed to receive it @01.34pm acc to 30mins delivery guarantee of dominos. Was waiting to receive order at my company gate from 01.25pm...
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R
rjvsaberwal
from Mumbai, Maharashtra
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reactivation of my voucher

Address:133207

Hello
Was ordering pizza from dominos.co.in on 24 april
Location is ambala
Mm university
And paid via gift card voucher (Tried 3 times but all 3 times my order got cancelled) due to technical problem
According to rules my vouchers should be reactivated in 24 hours but still my vouchers are no reactivaed for failed order
Voucher no. Are [protected]
[protected]
[protected]br...
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N
Naynee
from Mumbai, Maharashtra
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delivery and lack of responsible staff

Address:Hyderabad, Andhra Pradesh

I ordered on swiggy for chicken tacos, which was confirmed and i later got a call saying they were not available. So i asked to cancel. Ordered again to different branch and they said they would transfer it to another branch. I place this at 8, at 9.30 when i call they say they cancelled my order and have not even picked my calls, had to call from another number. When i demand to speak to the manager they transferred it to another branch...
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A
from Kolkata, West Bengal
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money refund of pizza

Address:269,3rd floor,Ramdulari,g t road, liluah , kolkata, 711204

I have placed an order &paid through paytm & waited for 30 minutes but still failed to received pizza till 1 hour after that a call received from liluah dominos outlet that i am cancelling your order & you will get the refund within seven workings days but still not received the same
Please do get help for get back the refund from dominos
Invoice no - 66143/19/5443
Order no - 260 dated 05.01.2019 time 09.21 pm
Rashmi...
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D
deepakjdhv
from Mumbai, Maharashtra
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order id 8418152601dated 7th may 2019 not processed

Address:Pune, Maharashtra, 400126

Dear sir,

I had placed order for rs 62 (Order id [protected]) dated 7th may 2019 at dominos, bhosari, dr. Gaikwad research center and paid the sum via freecharge (Mobile no. [protected]). However after paying through freecharge account, my order did not get placed. Please refund the amount to my freecharge account asap.

Thanks & regards,
Deepak jadhav...
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P
P.BALA KAMBAIAH
from Mumbai, Maharashtra
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order no.387 invoice required 27th april 2019

Address:Domino's Pizza, Electronic city shop No: 6-7, 1st Main, 2nd Cross, Survey No. 14, Hosur Road, Electronic City Phase-1, Bangalore-560100, 560100

I have been chasing Domino's from past 11 days to receive an invoice for my order but they are neglected my concern and no action has been taken after several followup. I have called many times to local restaurant and the call has been dropped during the discussion which is an embarrassment situation for me. Please find the below complete summary of issue and do needful

I have ordered Pizza through online from Domino's on 27th...
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R
Ravneet Singh Miglani
from Mumbai, Maharashtra
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there are worms/ impacts in pizza

Address:102 green field ludhiana, Ludhiana, Punjab, 141001

We order pizza on 5 the may 2019 under order no 102 from online order mobile [protected]. It got delivered my son start eating and after some time he said there is something in pizza when we saw it was two insacts. The manage pankaj come from sarabha nagaland ludhiana punjab india. He accept there is an error come from their side. My question is if something happen to my kid or anyone else who eat poison food. I was unable to understand such...
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Y
Yogita Bhalekar
from Mumbai, Maharashtra
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I have ordered pizza but never delivered

Address:Thane, Maharashtra, 400615

My order no 292. Ordered on may 5 at 20.27.
It is not delivered even after my multiple calls. Nobody answered the call properly and was not able to give me exact status. Everybody disconnected call without answering my questions.

This is worst customer service i have experienced so far.

I need an explaination and compensation for this misbehaviour of domino.

I can be contacted on [protected].br...
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D
DeepikaMuthu
from Chennai, Tamil Nadu
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worst food delivery service in omr kelambakkam

Address:In kelambakkam opp to chettinad hospitals, Kanchipuram, Tamil Nadu, 603103

Placed an order before 1hr and still not recieved any delivery and called up to delivery centre number more than 50 times and no response.. Worst service in a row for second time.. Poor quality.. Need action immediately else will take up court on unethical behavior and poor customer service each time shown.. Need full refund and demand proper explanation on this worst customer service and poor quality food...
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J
Janaki chwdry
from Bengaluru, Karnataka
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we received crushed pizza's

Address:Hsr layout Bangalore

We have received the crushed pizza's.. And they are not delivered within 30 mins. And it's really disgusting by seeing the worst and poor customer service.. We reported the issue they told they will make an replacement for my order.. We waited for 2 hrs we try to reach them out.. But they stopped responding to our calls it's literally how they are worst customer service if I didn't find proper refund for my order I would like to complain...
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R
Rajat Jai
from Bengaluru, Karnataka
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delayed service

Address:560103

I ordered food via Order No. 140 dated[protected] from registered mobile no. [protected]. I received the order after 1 hour 30 minutes. I demanded my money back as refund under 30 minutes delivery guarantee policy. Further I talked 4-5 times with the respective restaurant as well as with the customer care. They always say that your problem will be resolved soon and restaurant person will talk to you in this matter. But no one came back on...
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A
Aamir Reyaz
from Hyderabad, Telangana
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customer support

Myself aamir from kolkata, india.
I have ordered a pizza at 19:07 3rd may at park circus store, kolkata, india. And its been almost 1 and half hour i havnt get my order yet.. I call the customer care 5 times and but didnt get any help the number of the store is invalid going on... Every time i called a customer care the same words i am getting to hear that the delivery person is out even i know this but where is the order. From the...
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S
sarvahi
from Bengaluru, Karnataka
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domino's 30 minutes delivery scam

On 1st may 2019 i ordered a pizza from kadubeesanahalli, bengaluru outlet at 3:16 pm, but my pizza reached at 4:01pm. According to the policy if the delivery is done after 30 minutes then the pizza should be free and the same was showing in my domino's app as well. When the delivery guy arrives he said that the policy has been changed and now its 1hr delivery guarantee. I called the outlet and talk with megha who attended my call and she...
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S
Sindhu Krishnan Katrekar
from Hyderabad, Telangana
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late pizza delivery & refund not done since 1 month - concern ref no - 8976412

Address:Hyderabad, Andhra Pradesh, 500050

We ordered for pizza from dominos which was deliver 1.5 hours late & the delivery guy did not have any oregano also with him.
It was delivered from the hyderabad - madinaguda branch on 7th april'19 (Order no 274) (Concern ref no[protected]. Based on my feedback i got a call from dominos stating that they would refund me rs.300 since it was delayed from their end within 8-10 working days.
It has been almost 1 month & multiple...
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A
ANUJ DUSAD
from Mumbai, Maharashtra
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not get

Address:25, Shree ji nagar, Durgapura, 25, Jaipur, Rajasthan, 302018

The issue that i have experienced was: i order a pizza 3 march my pizza not come in time it's comes on after 3 hours in very bad condition i complained the customer care they saying that the refund my amount in one week i don't get any refund i told the many time in customer care no one help me. The store managers says that we don't gave any refund to you....
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V
Vaibhav Sharma06
from Mumbai, Maharashtra
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false promise by the company and its outlet and employees

Address:1-b, amar apartments, airport road, Chicalim, Goa, 403711

Hello everyone,

I am a regular pizza purchaser from dominos, we have been regularly purchasing pizza for quite few years from them but have found the quality consistency and standard gojng down in the last few months, along with the companies carefree attitude towards valuable customer is very discouraging.

The incident is dated 22 april 2019 or dr number 32 from the vasco city outlet. The company gave me a...
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