Domino's Pizza — delivery boy denied duty

Address:

110096

We ordered from dominos vasundhra enclave using zomato to deliver in mayur vihar phase 3, delhi. As they said it was out of delivery address they should have cancelled it at first but the delivery boy called us at other location and we told him we'll be there within 5-10 mints, but he even wasn't there and we called him for 3 4 times but he keep on saying i'm here and there and then denied to deliver and said it is cancelled but its showing delivered and he said to executive that we have abused him but however he didn't even came there.
We waited for around 10-15 mints there.
Its not the first time we have ordered from here but this time it was all this happened.
And its showing delivered instead of cancellation and we have not received refund from them. As far as i know the refund processed is instant from dominos as i've once cancelled a order after placing myself, but as its showing delivered i can't really say we will get the refund.
Order id - [protected]