Domino's Pizza — dominos pizza - amount deducted but order not placed - refund requested

Address:New Delhi, Delhi, 110089

I had ordered for a pizza online from the dominos pizza website. The total bill amounted to rs. 424/-. I had paid the amount via internet banking. The transaction was unsuccessful. The amount was debited from my account but my order was not confirmed. I had placed my order on 19/05/2019. Refund was promised within 3-5 days but i haven't received it yet. The transaction reference number is billdesk /qpnb[protected]/[protected]. Dated 19 may, 2019.

Could you please look into the details and give me a reply?
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