Domino's Pizza — fraud by domino's pizza

Address:

27th Main, HSR Layout sector 1, 560068

I placed an order for dominos pizza using swiggy mobile app on 19th april, 2019 at 09:49 pm. The order was not delivered to me at all and swiggy told that i should contact dominos helpline for further assistance. I did the same and got a message with a tracking link. But finally the food was not delivered but dominos marked it as delivered at 11:20pm. Later swiggy marked the order as complete. I called dominos helpline multiple times to no avail. They always promise a callback but never do. That's 2nd level of fraud in customer service.

This has been the most terrible experience ever with a food order which kept me hungry till late night and left me with few options to eat. It's harassment of a customer at its height. So, i am going to make official complaints to all types of consumer forums and will tell all possible people in my connection about this and strongly recommend them to use other pizza companies