Domino's Pizza — Money was deducted from the paytm cash wallet buy pizza not delivered

Address:Mumbai City, Maharashtra, 400067

I have ordered pizza worth rs 375 from my mobile app through paytm order id :[protected] jubliant order :fc2d98cf528e52cf1f8edddeae970130 and that got connected to the charkop kandivali 67 outletas i also stay at charkop i had place the order for 4 small size pizza on order no 70 at 4.34 pm i had got the receipt print of my order and address over it so i was tracking the order on the app which was to be delivered by chandra prakash from the outlet after 45 min i had received the call from [protected] the outlet regarding my order and address confirmation from i did the need ful than after 15 min i received the call again [protected] for the same, i provided the same details to him again then again after 15 min i had received the call from 28609583 landline for the same detail i did provide then at last after 20 min i received the from the delivery boy [protected] stating that he is not able to trace the address i explain him again but the talking took a different turn in which i had to cancelled the orderno 70
Now tel me when my mobile no is register the all the delivery detail address is mention clearly how come giving address again for 4 time the cordination was not among your delivery team and they do not have a proper way of communication which had forced me to cancel the order even after paying in advance on line so when the order is not fulfilled i have to get the refund of the amount which i paid for pl supdate the same at the earliest regards ravi ([protected])
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Domino's Pizza customer support has been notified about the posted complaint.
Apr 13, 2017
haribisht5's response
Hi last week I ordered a domino's pizza from mobile app ...payment deducted from my account but order failed and I got a msg from dominoes that ur amt will be refunded in 7 days...I received a mail on 6th April that ur amt has been refunded but I haven't received any amount...I need a reverts on the same Immediately...
Expecting some serious action my complaint

Regard- Hari Bisht

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Hello... My self Hari Bisht from Meerut Uttarpradesh I m ordering online domino's pizza on 06/04/17 and paid the pizza order amount through net banking and amount will be deducted to my bank account but order will cancelled by domino's pizza kitchen.. So plz refund my deducted amount immediately... Thanks
I had placed order on 8/4/17 for pizza, twice I did transaction but both times I got a message that transaction failed, 378 rupees were deducted twice from my account, the transaction numbers are 1484492 and 1479291. I still haven't got my refund, kindly look into it and refund the amount as soon as possible

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