Domino's Pizza — need justice for domino's reckless behavior

Address:

560066

I have ordered domino's pizza at Sunday, 21 April, 2019 8:53:18 PM IST. The below is transaction message.

Thank you for transacting with us. We'd like to let you know that Dominos Pizza has received your payment.
Date: Sunday, 21 April, 2019 8:53:18 PM IST
Seller: Dominos Pizza
Amazon Pay Transaction ID: P[protected]
Dominos Pizza ID:[protected]
Status: Successful
Transaction Amount: Rs.523.00

After payment immediately i got a message from domino's says,
Thanks for choosing Domino's. We will deliver your order hot & fresh in 30 minutes. Order no. 227 | Amount: Rs. 523

But i didn't get Pizza till 10 PM. I tracked pizza online and it says ready for pickup. Then i called customer care they said it's less hope to deliver pizza
because they called the restaurant but restaurant people didn't pick up the call and they said they'll refund the amount.
But till then i didn't get any message saying the ordered cannot be delivered or cancelled.

This is not acceptable because we all hungry and waiting (including kids) and finally came to know that there is no food. If they can't deliver they shouldn’t accept
order or at least inform well before that they can't deliver.

Refunding only the money is not at all accepted.

The more disgusting part is I got call at 11:10 PM from domino's delivery boy that he got a Pizza to deliver.

Do you have any SENSE Domino's??? Did you checked what is the time you are ringing? You didn't deliver pizza and you disturbed all our sleep also.
When I denied to get pizza, delivery boy is telling it's for free you take it.
Do you think we are shameless people to accept anything for free?

I want justice for this.