Domino's Pizza — no refund more than 1 month

Dear team

I raised an order via swiggy on 7/04/2020 amounting rs. 481. The whole order was cancelled from your end as there was no choco lava cake available. I was told i will receive a refund within 24 hours but its been more than a month, i haven't received the refund.

I had to call several times to the store requesting them to raise a ticket for the same and share with me the request number so that i coordinate in the future. None of the personal gave me the request number. Finally, i had to myself raise a ticket online. There also i was told that someone would contact in 24 hrs. But no one contacted till date.

Please refund my money.
My ticket number[protected]
Amount - rs.481/-