Dominos Pizza — non delivery of online order of pizza

Address:	400078
Website:	m.dominos.co.in

I ordered a pizza and stuffed garlic bread with cheesy dip today 12th september 2019 through dominos website from bhandup west mumbai at 7.15 pm - order no 295 and paid rs. 754 thru paytm. We called the call centre 4 times as the status thru track order on their website kept showing "being baked" all the time. Each time the executive kept giving a false assurance that the pizza will be delivered in 10-15 minutes. The order is not delivered even after three hours and the call centre exec said the order cannot be canceled as they couldn't connect to the store. They are cheating customers by not allowing to cancel orders. I have very clearly informed the executive to cancel the order and give full refund as order was not delivered even after three hours. Will proceed with required legal action if full amount is not refunded back to me.