Domino's Pizza — non receipt of order nor acknowledgment nor any sms from dominos | |||||
I have made an online payment of rs.941 and placed order successfully on domino's using my citibank credit card. I have received successful transaction message from citibank, also mail and sms from citibank. However, therewas no message nor any phone nor any email from domino's. The order was placed on 12/01/2019 at around 8.02 pm. The order was for pick up at green park store as the store was not prompting for delivery in my colony. Where as my colony and my place is hardly 1 k. M from the green park store.in order to check my order i went to store, they checked around but indicated that it is not avilable and they cannot see any more details except mobile number. Due to my requirement, i had to book my order again in cash worth, again for rs. 941/- and took the delivery. At the green park store when i asked for complaint register, they indicated that it is not there and we have to make on line complaint only. Any way i had met the same person at the store with whom i earlier also had problem, like i was not attended properly, nor given complete dressing items and service was real poor and annoying. The same person attended my today. My no. With which i have booked my order was [protected] and the email id as [protected]@hotmail.com and while order by cash i have given my other no. [protected], on which i have received the sms for citibank online card transaction. My name is harsh vardhan singh and my cash order no. Is 65762/18/140871 dt 12/1/2019 at 8:42 pm server is pradeep y my order was no. 451 i have the bill with me. I request you to attend to above issue and hope the same donot repeat. Also pls. Refund my money for the undelivered online payment of rs. 941/- my address is b-5/33 safdarjung enclave, new delhi 110029. My alternates no. Is [protected]. Was this information helpful? | |||||
Domino's Pizza customer support has been notified about the posted complaint. | |||||
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No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi, Bangalore, Karnataka, India - 560004
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