Domino's Pizza — Order not delivered.

Address:

Gurgaon, Haryana

Hi! This is to inform you that I, Vikas Kapoor placed an order for One Veg Singles combo + one garlic bread +two cheese dips. From my company CRM services India Private Limited, 398, Udyag Vihar Phase - III, Gurgaon, at 8.30 PM today I.E (13/02/2015) at, Dominoz Pizza, Sec-22 restaurant, Gurgaon. I asked my fellow colleague (Abhishek) to place the order on my behalf. However, even waiting for 1 and half hours the order could not be delivered. And, when called them to ask why there is a delay I get a reply that you did not place any order. After few minutes I repeatedly tried calling your outlet but my call was disconnected by seeing that I am calling from the same number. If you do not have a policy to deliver small order or if you have distinction in the orders, please make it clear so that one should keep hefty amount in there pocket to place the order from so renowned Domino's Pizza chain. This was highly disappointing as you as such a big company fail to deliver the promise and on the top of it my calls were not entertained. I need full explanation on this issue. You can call me or email me on [protected]@gmail.com and my contact number is: [protected]. At the end I would simply like to say that you have made a unhappy customer, and this was the last order ever placed by me at Domino's Pizza. We are such big company, and I will make sure that no orders are placed from our company hereafter. And this complaint will be posted at the Notice board of our company and same will be sent to our legal team. Because, this is very humiliating for me. Thanks and Regards, Vikas Kapoor