Domino's Pizza — order receiving refusal

sunilashwini

from Amla, Madhya Pradesh

Address:	Bhopal, Madhya Pradesh, 462032
Website:	www.dominos.co.in

Today evening at 07.15 pm stepped in to lal ghati, bhopal domino's pizza store.
Receptionist asked order and contact nos. I have given the same and again he asked my name which i refused to give as i am an old customer of store. He refused to take order and said the name is compulsory.
My simple query is if this is must and store have mentioned this anywhere that it is necessary.
The way store person treated me is hurting as well as insulting.
I refused to have pizza from domino and purchased from nearby pizza hut.

I just wanted to know if domino's have the policy to treat customer in this way.
With this you have lost your an old customer.
Thanks.
Sunil kumar mittal
[protected]
[protected]

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Domino's Pizza customer support has been notified about the posted complaint.

Jul 23, 2017

Updated by sunilashwini Today evening at 07.15 pm stepped in to Lal Ghati, Bhopal Domino's Pizza Store.
Receptionist asked order and contact nos. I have given the same and again he asked my name which I refused to give as I am an old customer of store. he refused to take order and said the name is compulsory.
My simple query is if this is must and store have mentioned this anywhere that it is necessary.
the way store person treated me is hurting as well as insulting.
I refused to have pizza from Domino and purchased from nearby Pizza Hut.

I just wanted to know if Domino's have the policy to treat customer in this way.
With this you have lost your an old customer.
Thanks.
Sunil Kumar Mittal
[protected]
[protected]

Jul 23, 2017