Domino's Pizza — Order unsuccessful but amount charged

Address:Gautam Buddh Nagar, Uttar Pradesh

I placed a delivery order from Dominos Onine Website on May 14, 2015 worth INR 504/- which I paid via PayTM Wallet. The order was initiated few minutes before 11 PM and the payment was successful. I was charged the said amount of INR 504/-. However, the website displayed the error that the delivery orders take place only between 11 AM to 11 PM due to which the order could not be completed. I also contacted the PayTM customer care for the same and they said that the transaction was showing successful in their system for the Order Number "DPT[protected]". But as I did not receive the services or the order from Dominos, please look into the issue ASAP and revert back the said amount. Ankita Sethi
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Domino's Pizza customer support has been notified about the posted complaint.
May 17, 2015
Updated by Ankita Sethi
I also filled up the Feedback Form on the Dominos website regarding the said issue for which the Query no. is 636324.
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