Domino's Pizza — Paid for online order but pizza not delivered and refund not issued

Address: patna

Dear Sir/ Ma'am,
I, Devina Kumari, Ordered 3 pizzas from Dominos in Patna, bailey Road branch via Swiggy . The Dominos order no. was 208. The Delivery guy called me, but unfortunately the call was missed. I called him back atleast 15 times but he didn't picked up. I tried calling Dominos store also but it was not reachable. I complained on Swiggy and Dominos both but none of them helped. I lost my hard earned INR 836 to this act of forgery and theft by Dominos and Swiggy.
Request you to kindly initiate my refund and take necessary action against Swiggy and Dominos both for the metal Trauma they have caused to me.