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Domino's Pizza Complaints & Reviews

www.dominos.co.in
1
Updated: Jul 21, 2026
Complaints 6601
Resolved
726
Unresolved
5875
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Domino's Pizza reviews & complaints page 4

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A
Ashwib
from Sakleshpur, Karnataka
Dec 8, 2017
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order unsuccessful but amount debited from account

I had ordered for a pizza and coke online from the dominos pizza website. The total bill amounted to rs. 385. I had paid the amount via my mastercard. The transaction was unsuccessful. The amount was debited from my account but my order was not confirmed. I had placed my order on 1/12/2017. Refund was promised within 3-5 days but i haven't received it yet. The transaction number is lhmp[protected]. Could you please look into the details and...
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C
chash
from Mumbai, Maharashtra
Sep 14, 2017
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food poisoning

We eat dominos pizza from sion circle domino's shop after eating domino's pizza we are having food poisoning and stomach ache and we feel like vomiting and because of that we cant go to school and job. We go to doctor and we have to get injection and medicines. If after eating domino's pizza we need to go to doctor than what is the use of eating it....
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A
Arunaday
from Mumbai, Maharashtra
Jul 26, 2017
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bill not received

Address: Thane, Maharashtra, 400601

Date of incident - 15th july 2017
Client number - [protected]
I have ordered pizza at dominos store at r mall, thane at 10pm and the delivery was done at 11pm. Surprisingly the delivery person was not carrying the bill of rs 1000+ value. The bill no. Is 415. I have called the store and spoke to the evening shift manager. He stated that he cannot send the bill, he will whatsapp me the invoice or send me and excel which i haven't...
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P
Pankaj Pujari
from Mumbai, Maharashtra
Jun 3, 2017
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Damaged pizza delivered

Address: 122015

The delivered pizza is found to be damaged, the stand above the was missing due to which the cover of the pizza was stick all over the pizza. The cardboard cover mess with the complete pizza.

When we raised a compliant, the store manager said that, it will be replaced in next 30 mins, after 15 min when we check the status, they said that, they doesn't have any information on this & they will replace but again said it will take...
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S
swati kansal
from Delhi, Delhi
Apr 10, 2017
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White sauce pasta

Address: New Delhi, Delhi, 110035
Website: pizzaonline.dominos.co.in

Yesterday I ordered one farmhouse pizza and one white sauce pasta...but i did not get the exact quality of white sauce pasta. It was very much sour in taste unlike always.. before whenever I ate it gives taste of white flour, butter and milk...but my last order has totally taste of just boiled pasta with white mayonese which spoiled the taste of original white sauce pasta....
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R
rajivtillu
from Ahmedabad, Gujarat
Mar 8, 2017
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Sodexo meal pass not accepted

Address: 380054

Had ordered telephonically from Domino's at Shop no. 9, 10, 11, Shailly complex Near SAL Hospital, Drive-In, Thaltej, Ahmedabad on 07.03.17 and declared that I will pay through Sodexo meal pass. On delivery, I was told that they do not accept Sodexo meal pass which expired in Dec 2016 whereas Sodexo has already publicised that Sodexo meal passes expiring in December 2016 will be valid for one more year, i.e., upto december 2017. Dominos Order...
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H
Harshitzz
from Kolkata, West Bengal
Mar 5, 2017
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Poor Quality and Unsatisfied taste

Address: Howrah, West Bengal, 711106
Website: www.dominos.co.in

I feel really unfortunate to inform you that the pizzas were not tasting good at all which we are.Cheese was like negligible, the toppings were very less.Red sauce was even very less.We just felt that we were eating the base.
I never expected such a preparation from Dominos.
I expect full justice will be done to me so that I never feel my money was wasted....
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Âmâń Śàhu
from Samastipur, Bihar
Feb 9, 2017
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Order cancelled but refund not got

Address: Dhanbad, Jharkhand, 826001
Website: www.dominos.co.in

I have placedar order on 29 January 2017 of 2 BBC chicken pizza through Domino's mobile app.. I have made the payment through freecharge wallet. The payment was successfully done but after the payment I got a message from domino's that youreally order cannot be forwarded to our restaurant due to technical reason and your money will be refunded in 7 working days but it has been 12 days but still not got my money.

My Domino's...
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S
Sohal Gurwinder
from Dhilwan, Punjab
Dec 25, 2016
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Refund of canceled order

Address: 147001
Website: Dominos

Here I would like to tell u that today, I placed an order but it was not delivered as website did not ask me for the store location and pizza guy told me that he could not deliver as that store was not located in my area and I should place order in my area store. He told me that the money will be refunded however I did not get any msg regarding refund. I want to know if order got cancelled or not and money will be refunded or not. In any...
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A
Apoorv28Goel
from Noida, Uttar Pradesh
Oct 31, 2016
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Bad quality pizza (very less toppings)

Address: Ghaziabad, Uttar Pradesh, 201001

I ordered two large pizzas on 30 october 2016. Both pizza had very less toppings and had very large crust. Because it was around 11 o'clock we reluctantly had to eat it as there was no other option. We placed the order at domino's, 7-8, ground floor, advocate chamber, rdc, raj nagar, ghaziabad, uttar pradesh 201001. Invoice number : dpi66005/[protected]/83846 order number:471....
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M
mandal2601
from Mumbai, Maharashtra
Aug 25, 2016
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Pizza not delivered on train

Address: Giridih, Jharkhand, 815301
Website: Irctc e catering

Sir,
I had booked Dominos pizza online through irctc ecatering on 23/8/16 Order No 318306 PNR No [protected] which was to be delivered to me and my daughter in train at Allahabad .
Neither they delivered me the food nor they intimated me.
I was not provided the basic need of Life that is Food. Due to this my daughter got ill and i was disturbed because the train reached to my destination Jaipur the next morning at 3:30...
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E
Esoubis
from Karnal, Haryana
Jun 29, 2016
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Let delivery and threatening for stop delivery

Address: Kolkata, West Bengal, 700050

I hv ordered pizza at 7:31 pm as per bill but deliver me at 8:20 pm. I tail the delivery boy and he gave discount rs 300. Then another guy called me (Named rahul) from this shop and threatning me and asked me that why i am asked for discount and will stop the delivery at my home from next time. It is very painfull for me from dominos which was my favourite one. Please take the action against this type of violence. This dominos stall at 40...
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D
divya sridar
from Chennai, Tamil Nadu
May 9, 2016
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Harassment

Address: Chennai, Tamil Nadu, 044
Website: Dominos

I got a text yesterday and a few days back from a number through watsapp. He asked me to love him and he needed a kiss from me. I checked his profile picture and he turns out to be a dominos guy. Today morning at 9.06 am i got a call from the same number. I couldnt pick up so i called back. He claimed that he knows me and again asked me a kiss and used bad words. I said that I am a media person and will complaint to the police. What kind...
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G
garimaagr
from Jaipur, Rajasthan
Dec 10, 2015
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Pizza was delivered after 1 hr and cold pizza was delivered

Address: Jaipur, Rajasthan, 302019

Hi, yesterday i have ordered for one Roman Veg Supreme from Vaibhav store of Vaishali Nagar, Jaipur. my order number was 140. earlier also i have had very bad experience with Domino's store so i have called to the store and they said that my pizza will be delivered within 45 minutes. but i have received it after 1 hr and that too it was quite cold. pathetic service from Dominoes. Earlier also when i have faced same issue, i complaint about...
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A
Ashvani Saini
from Noida, Uttar Pradesh
Jun 3, 2015
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Bill Not given after ordering Pizza.

Address: Gurgaon, Haryana

I have ordered 2 medium pizza one was 'country special' and other was 'farm house' and one 'coke' on 1st June'2015 at Domino's Huda City Center Metro, Gurgaon . Timing was around 3pm to 4pm. Contact details given was 'Sachin' and number listed was '[protected]'. And my order was of Rs 695, which was paid in cash. I have not been given any bill reason stated by them was due to some system hang issue. Kindly find the details. and...
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R
Rishin Goswami
from Bengaluru, Karnataka
May 17, 2015
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False advertising regarding 30 minutes or free

Address: Bangalore, Karnataka

I had order a pizza which came an hour late. When I asked the guy about the "30 minutes or free" service agreement they said that it doesn't apply on weekends and asked me to contact his manager for further enquiry. When I contacted his manager, he told me the same thing. So I asked him if this was written or explained somewhere. He said no, but in case of high order rate etc. Dominos can withrdaw this service guarantee - He asked to read...
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R
RAHULTK
from Bengaluru, Karnataka
Apr 2, 2015
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Refund due to late delivery

Address: Bangalore, Karnataka

I have ordered pizza through dominos Akshaya nagar, Yelenahalli branch on 30th March 2015. and the same has been late delivery. Delivery boy has been agreed for the refund as per their late delivery. Please see the below details of the order: Order No: 48 Order Time: 7.19PM Delivery Time: 8 PM Please do needful for the refund. RAHUL [protected]@gmail.com [protected]...
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G
grimmage
Mar 22, 2015
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Nasty, Nasty Nasty

Domino's, Georgetown, SC, has never been this way everywhere you turn now folks are complaining about dominos in G, town, First you have the employees DRESS ATTIRE---- No one wants to see your butt crack, all the years i;ve never seen it this way some of the employees are very rude to the folks Shawn is his name, one day a lady saw one of the employees pick his nose standing at the oven, Ryan is the manager, he looks so slack, I refuse to...
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V
Vicky1982
from Solapur, Maharashtra
Feb 15, 2015
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Corporate Discounts

Address: Gurgaon, Haryana

I was just trying to order from Qutub Plaza Gurgaon and asked for the corporate discounts which I have atleast taken more than 5 time before in the name of Macmillan. This is really strange and frustrating to hear that they cannot offer any corporate discount. Although many times I have got this discount. I just dont understand how this policy changes time and again. Moreover the executive told that they have never offered any discount in...
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A
Astha Saxena
from Indore, Madhya Pradesh
Jan 5, 2015
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Quality Of pepper 5 pizza

Address: Indore, Madhya Pradesh

Very recently i have ordered a 5 pepper cheese burst pizza with chilly chicken as sides. I have ordered it from sapna sangeeta branch Indore as i live in RTO Road. This is the second time the person taking order was denied to make the delivery in half an hour. I agreed to that, and i asked ok...i'll not count the time but make sure to deliver it hot. Now when the pizza arrives, 1) It was not hot, not even warm. 2) 5 Pepper should be...
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