Domino's Pizza Complaints & Reviews

On 15th August i ordered pizza from Dominos pizza of Rs 533.40 I pay with QR code method after confirmation of payment they received my ordered and tell me to wait... I was waiting for my pizza within 10 min they call me at cash counter and tell that ' ur payment was not received.. u have to pay again on link which I'll send u' I check my balance money was deducted from my account I told them ' money was deducted from account' she told "...

On logging into the Dominos mobile app or on the website, there is option to change email but not the Phone number.

Why so? If there is a procedure to change phone number, please let me know. Have ordered food worth tens of thousands over the last 5 years.
I would like to have my number changed.

Please let me know the procedure....

Yesterday I ordered pizza from davangere domino's pizza shop it was order around 9:00 pm but they gave me the order around 10:05pm the pizza I took was very bad i mean it was cold and after one hour I got delivery
Immediately I raised a complaint online and called the restaurant then the manager called me and his words were not right and bad and he said again I will send the pizza.
Why should I eat on your time?
I asked...

The order #162 on 26-July was cancelled due to worst experience in delivery delay.
I spoke to couple of people from Domino’s . Their Phone: [protected] and
+[protected]

Even after one week of follow ups I haven’t received refund of Rs.
407/-. Please escalate to their CEO as nobody is responding....

I, Debolina Saha, from West Bengal, Kolkata, India had placed an order on 18/07/2023 from Domino's Behala, Chowraasta branch. I paid through UPI and money was deducted from my account twice. On calling the store they said money would be returned my account within 7 days and it hasn't been credited to my account.
Please look into the matter and do the needful at the earliest....

This is regarding the order which was placed on 18th July and didnot receive ever. I placed this order for my daughter and she was having her tuition at 4.30 and i place this order at 3 o clock so at around 4.41 PM i received a call from Dominos delivery guy stating that he is standing at my society entrance for the delivery. I asked him that you are late so i dont need this order now as my daughter already left for the tuition and i cant...

I placed an order through Zomato on July 10, 2023. The order was not delivered and even the restaurant number was not reachable.After juggling multiple time with Zomato support, I received a call after 2 hours that your order is cancelled and Dominos will initiate a refund, but no refund amount received till date. Zomato support said that they have informed Dominos and 6205840 is the reference number....

M"""""""* my order was marked Delivered but not delivered.
Called Customer care they transfer the call to the restaurantthe restaurant person was abusive and Threatening my family.
Will lodge a compliant and Also find him and take care of this b******.
Order not delivered but marked delivered.
It was supposed to be 30 minutes got after 1 hour 20 minutes and they destroyed all pizza by purposely.
Also the...

Today (19th July 2023) I placed an order in HSR Layout store of Domino's via app and did a payment via Paytm UPI at 11:17 AM but Domino's app said something went wrong and didn't placed it...

I ordered pizza from Zomato on July 16, 2023 from the store Domino’s pizza unity one Janakpuri Metro Sation New Delhi. We waited for 2 hours. The pizza was not even delivered and the store was also not picking our calls. The next day we called the store and they said the order was cancelled and they have raised the refund but I didn’t receive any refund from the company. They always said they will contact us but they are not even responding....

Domino’s thane yashodhan nagar, doesn’t provide free drinking water to a customer… in their premises even on asking they force to buy a mineral water …
Whereas it’s a law — no one deny to provide a free drinking water in hotel/restaurant rules
Kindly take appropriate action on it...

I ordered a few pizzas from Domino's (patiala branch ) . Firstly the time taken was very long, secondly the pizza was totally unbaked. It was having worst taste, see the condition as shared in picture below . I faced poor management of Domino's....

Dear concern,
I hv ordered an pizza from Domino's Pizza, Hatigaon, Guwahati, Assam at 9.18 p.m dated 15/07/2023. Expected delivery time of 20 minutes. But the delivery time has been extended 3 times by a period of 20 minutes stating appology for the delay. By frustrated over the process I went to the store and when enquired at 10.20 p.m they stated that it will take another 15 minutes. Over that I request them to cancel the order...

I ordered a takeaway but couldn't receive call for confirmation of order . My order was cancelled and Domino's tell me the money has been refunded . But I have not received any money...

I was order dominos for my friend he's in jamshedpur, so I'm using a sakchi, jamshedpur outlet for order, and I was using it many times, so my order was cancel due to some reason. I was ordering on 5th July
My refund of 611 isn't showing on my account, or the refund isn't sent to my account. I am complaining through emails, but there is no response. I don't know what this behavior of yours.
It's been 10 days, but my refund...

I was order dominos for my friend he's in jamshedpur, so I'm using a sakchi, jamshedpur outlet for order, and I was using it many times, so my order was cancel due to some reason. I was ordering on 5th July
My refund of 611 isn't showing on my account, or the refund isn't sent to my account. I am complaining through emails, but there is no response. I don't know what this behavior of yours.
It's been 10 days, but my refund...

Good Afternoon !

I am chetan from odisha. This complaint is regarding the permanent deletion of my account with dominos. I have written over 8-10 mails to dominos requesting for my account deletion, but for most of them I have not received any response. After a lot of efforts, I spoke to someone from the customer care team who informed me that account deletion is done by the Dominos Corporate Department and asked me to forward...

Order no.-234
I have placed order on 11 July 2023 at 21:21 hours it was about to deliver in 30 min but got delayed, I called restaurant many times but they didn’t pick up my calls and I received my order around 22:21, which was 1 hour late and icing on the top pizzas were completely cold and dough was raw not properly cooked.

I filed complaint immediately for late order and quality issue. They didn’t generate refund...

My name anil kumar I work from gurugram vipul square my employee ID-9115531 last month June my salary not come in my acount! And not respond HR today 12 days delayed my salary no confirm date due to my salary pls help us! Thank you...

I ordered 2 domino’s pizza and 2 cold drinks form vegas mall dwarka delhi. I received a bill through the SMS but cold drink not add in the bill....