Domino's Pizza — Pathetic Service 21st Jan '17 Order num 291

Address:

560037

I would like to express my disappointment and very poor experience I had with Dominos

I ordered (order num 291) pizza at 9:43 PM by entering my address in the dominos website and it automatically chose the store. The store ppl called me up at 10:20 PM saying they cannot deliver the order as this store does not cater to our location. This is not my fault as I did not choose the store, I just entered my location and your tool chose the store for me.

This is totally unacceptable as all the restaurants are now closed and I really do not have anything to cook at home. When I tried to explain my situation to the store manager, he was very rude and clearly told that they will not deliver the order and disconnected.

It is disheartening to see such service from Dominos; looks like you have stopped caring for your customers.

I also tried calling Customer care to complain, however they put me on hold and later disconnected.

I will never ever buy from Dominos again and switch to Pizza Hut.

Shame !