Domino's Pizza — payment done order never received refund pending

Address:

Sector 120 Noida

Have ordered pizza on 8th august 8:30 pm via zomato app and payment was done even the order was confirmed waited for order not received till 11 pm, when checked on app it says in kitchen. Next day the app updated and mentioned that the order was delivered. Raised issue in facebook page and following up since then but there is no positive response although received couple of calls from store people that they will refund money today or tomorrow but it never came. To utter surprise when i raised it again received call from store person that he will get my payment refunded and to cover my loss he will give an discounted order. To give chance again i ordered and paid another 400+ for new order but not my earlier paid order. When i followed up on my payment that very same guy told me that they have refunded the amount as a discount to me on my last order. This was a shock to me as i was trying to give another chance but he was cheating me actually.