Domino's Pizza — Payment Issue with UPI on Dominos App

Hi There,

First of all, I'd like to suggest everyone to never make an online payment using the Dominos App as it is extremely buggy which is evident from thousands of similar complaints regarding their Payment portal.

I placed an order through the Dominos Android App and paid Rs.377 via Lazypay UPI which is added to my Dominos account.

However, after a successful transaction, the order failed on my Dominos App with an error message stating "Payment failed".

I wrote to Dominos and got a call back where they said that it's my UPI provider's job to give me a refund.

I contacted LazyPay and they confirmed that the payment has already been made to Dominos Online and I need to contact them for any refund.

I have never faced any issue with my LazyPay and for sure I always face some issue with Dominos app.

I request Dominos to please look into this matter.

TXN Details:-
[protected]:00 PM dominosonline 2268483 LPTX97819184 2268483 SALE SUCCESS 377.0

Regards,

Shivam