Domino's Pizza — Pizza not delivered but payment done

Address:

Kolkata, West Bengal

Hi I am Indraneel Karmakar I logged in dominos pizza through my mobile no. [protected] giving my password and placed an order online on 15/05/2015 on friday at 9.15pm for one chicken fiesta medium with cheese burst applying coupon MOB06 it was for buy one get one applicable on friday. My address was already saved there and before proceeding to payment it showed the restaurant address is B.T. Road First Floor, Premises No. 40, B.T. Road, Ward NO.1, Kolkata, West Bengal-700050. My address for home delivery is near this store only. I made the payment through axis bank credit card and got an sms of payment successful. I waited for pizza for a long time and called the B.T. Road Store as no sms or email has been send to me by dominos about the order after the payment successfully made to dominos. The employees in Dominos kept on asking me same thing like my no. through which i ordered and at 11.30pm they said they could not find any order placed on any store from my mobile no. At the end I did not got neither my pizza nor my money Rs. 561 which has been billed. I am attaching the sms of successful payment of Rs. 561 at Dominos here. I plea for an immediate action against this kind of money cheating business. I request Dominos to give either my money Rs.561 or the pizza I ordered for. Please help me!!