Domino's Pizza — Placed Order for Pizza. No Pizza- No money reverted to the account

Address:

500089

Registered number is -[protected]
Order no-65.
Order place date:[protected]
Order place time:about 5:30pm
I ordered Pizza through foodpanda. I didn't get any Pizza. I made calls to foodpanda. Then called to[protected]. Every time I called to this number- they said please hold let he talk to manager why it has happened. And this hold was for 15 minutes and got disconnected. I called again and this time this hold was for 25 minutes. I called again this time it was for 17 minutes. Almost I wasted above 1 hour with customer. No one came up with solution.
I clearly told them take your time come up with solution and give me a small call, that is all.