Domino's Pizza — poor service and rude behaviour

Shunmuga Sundaram S

from Kakinada, Andhra Pradesh

Address:

530011

Today 20/07/19, ordered pizza with bill number 145 at 19:29. Order was given with 30 mins guarantee. But with in 29 mins, it was updated in portal that it is delivered without delivering pizzas. Up on delivery it is asked to delivery boy and he was dictating new rules. He was stating that i will be blocked in dominos to provide services though his manager is online in phone. This is 3rd time it is happening

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Comments

Chandana Suresh

from Tenkasi, Tamil Nadu

I placed an order for 917 rs and paid through google pay . Amount got deducted from google pay but order not placed with restaurant . Later i had to place an order with cash on delivery .This is so frustrating to see an online order being failed like this . Didn't expect this from the website of dominos

Please refund my amount ASAP

Pavan Kumar Paduchuri

from Mumbai, Maharashtra

Sir

Dominoes kharadi pune location i have ordered a pizza and sides order no 480 on 21 jul .As promised they could not deliver pizza in 30 min.I called customer care and others they were arguing that they have deliver pizza . please see attached screenshot they have not even dispatch pizza not refunding as 30 min policy.