Domino's Pizza — Prices of pizza were told wrong over the phone and no bill recieved | |||||
I am a resident of Kolkata West Bengal, and i had ordered from the ajay nagar centre, which is the closest to my home. The order was taken over the phone for a home delivery, and to my disadvantage, i did not have the sheet in which the prices of the pizzas were written. When i ordered only one large pepperoni pizza, single cheese, single pepperoni, the lady over the phone said my total bill was over Rs.1000. I asked her the price of a medium pizza and she replied that it cost Rs 700 and something (i do not remember what she exactly told me). I did not have over Rs 1000 with me at that time so she added a non veg taco and decreased the price to Rs973, which was my final bill amount. But when i recieved the food, i checked the bill amount and it was written that my pizza cost Rs 680 only, not over Rs 1000. i asked the man who delivered the food to give me the bill, but he said he couldn't, he could only show me the bill, which was rather weird considering the fact that the customer always recieves a bill on purchase. further when i checked the sheet for the price of the pizza, it was as the bill said. i only took the taco to decrease the price, but i could have saved a lot of money if the lady over the phone didn't lie about the prices the delivery was on time, and the food was good, but i am very dissatisfied with the ettiquette of the people taking my order and lying to me about pizza prices and not handing over a bill. you have just lost a customer, and if this continues, you will be losing a lot more than just one. My email id and the number i made the order from is given below, if you wish to contact me, that would be great, because i would like this issue resolved before more innocents are ripped off. Phone number: [protected] email: [protected]@gmail.com Was this information helpful? | |||||
Domino's Pizza customer support has been notified about the posted complaint. | |||||
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No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi, Bangalore, Karnataka, India - 560004
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