Domino's Pizza — refund and poor response

avishekkt47

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400093
Website:	pizzaonline.dominos.co.in

I ordered pizza on 1st july. It arrived after 90 min...asked for refund on mail...asked to customer care executive...asked to 10 other person as they keep tranferring call to other person and stores...no any clear response from anyone...its been 17 days what do u expect from customer? Very disspointed from ther service and support i have received from ur side.

I have contacted dominos for 5 to 7 times so far and spent about 100 minutes on call talking to them and getting nothing in response.
I want refund of RS 301 for order as well as the amount of time and money spent is much more than the amount of order. they are cheating with the custmoer. I want consumer care to look into it and i demand my loss in terms of rupees 4 times the my order amount worth RS 1204.

transaction id : NSBI[protected]
order no : 236
location: mahakali soc a wing andheri east near reliance electricity div office.

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Domino's Pizza customer support has been notified about the posted complaint.

Jul 29, 2018

Updated by avishekkt47 there has been no action even after 1 month

Jul 29, 2018

Updated by avishekkt47 what's the action taken by domino's authority over it??

Disappointed by consumer forum too as they don't keep track of action taken over any complaints.

Jul 29, 2018

Updated by avishekkt47 i have wasted my 100 rs and more than 3 hours over telephonic conversation and and now they are dropping my calls when i try to contact domino's. All of this is just waste of my times...neither domino's nor consumer FORUM will be taking any action...all of this is just ###...this consumer to help out consumer is just an imagination...