[Resolved]  Domino's Pizza — refund not received yet from dominos or swiggy!

Address:

Shop Number- 15, 16 & 17, Silver Square, C-18, Bhagwandas Marg, M I Road, C Scheme, Jaipur - 302001, Near Raj Mandir, Ashok Nagar, Jaipur, Rajasthan

Hi,
I placed an order of rs 311 of dominos pizza c-scheme jaipur through swiggy app on 8th march 2019. Dominos cancelled the order due to long waiting time of around 2hr but on swiggy app the order was shown delivered and dominos sent cancellation message. I contacted both they both kept diverting the concern and asked me wait for 24 hrs regularly. I have been regularly contacting swiggy and dominos for the same but both just kept on putting responsibility on each other and asked me to just wait.

Attached are the screenshots of most of convo with swiggy, how many times i tried contacting dominos (From 8th to 23 march), video of dominos showing my refund just processing from 8'th march till date but not initiated, payment/money deducted from wallet, swiggy app showing order delivered and dominos showing cancellation message.

I hope that now i will get response back and my complain will be looked forward and will be resolved as soon as possible.