[Resolved]  Domino's Pizza — rude behavior by staff.Just not to deliver that time at 10:15,he denied delivering although pizza has beeen delivered earlier to the same place.

Address:New Delhi, Delhi

It was a very bad expierience for me on 04nov, when i tried calling dominos to place an order, I CALLED MY REGULAR PH NO.WHICH I USE TO ORDER EARLIER, THE PERSON SANDEEP TOLD ME THAT I'LL HAVE TO CALL DIFFERENT PH NO, HE GAVE ME A WRONG NO.I CALLED AGAIN THE SAME NO.I GOT THE CORRECT NO.I CALLED DWARKA MOR OUTLET, & THAT EXECUTIVE WAS NOT READY TO UNDERSTAND THE ADDRESS, I TOLD HIM THAT THE PIZZA HAS BEEN DELIVERED EARLIER TO SAME ADDRESS, HE THEN HANDED OVER THE PH TO THE DELIVERY BOY, FOR 5 MIN HE KEPT ON TRYING TO UNDERSTAND THE ADDRESS & WITHOUT EVEN UNDERSTANDING HE TOLD THAT "WE DONT DELIVER THERE".I TOLD HIM THAT DELIVERY HAS BEEN MADE EARLIER, BUT HE DIDNT CARE FOR THAT, I ASKED TO PUT THROUGH THE MANAGER, HE(MANAGER) COULD HARDLY UNDERSTAND THE ENGLISH, & NOT READY TO ACCEPT THAT PIZZA WAS DELIVERED EARLIER AS WELL, IF THERE IS A POLICY THEN WHY IT IS NOT FOLLOWED EVERYTIME, I TOLD HIM THAT WE ARE HUNGRY & IT WAS ONLY FOR DOMINOS WE WERE WAITING.THROUGH HIS ACCENT I COULD SENSE OUT THAT HE WAS MAKING FUN OF ME.I HAVE SEEN THAT WHEN THING STARTS ESTABLISHING IN INDIA, IT IS INDIANS WHO BRING THE DOWNFALL, I CAN GAURANTEE IF IT HAPPENING TO ME, ITS HAPPENING TO OTHER PEOPLE AS WELL.& DOMINOS WILL HAVE TO PAY FOR IT SOMEDAY & THEN DOMINOS WILL SUDDENLY TRY TO TURN THINGS UPSIDE DOWN.I KNOW THE WAY RAKESH FROM OUTLET WAS SOUNDING, HE WAS CONFIDENT THAT CONSUMER CANT DO ANYTHING TO COMPLAIN & NOTHING WOULD CHANGE.Sir/madam please take care if possible, it was an insult for me in front of my family.I then ordered from pizza hut & they deliverd within 30 min.i gave 30-40 rs every time to delivery boy he delivered from dominos, but they dont deserve that.
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Aug 14, 2020
Complaint marked as Resolved 
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    No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi, Bangalore, Karnataka, India - 560004
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