Domino's Pizza — the delivery boy's misbehavior and the dominos outlet people

Address:

Uttam Nagar West, Hastsal, New Delhi, Delhi 110059, New Delhi, Delhi, 110059

The delivery guy was asking us to find him & to guide him about the route.. Even after being very patient with him provided all the required information keeping aside his rude behavior.. He denied to come over after wasting almost an hour and said i am cancelling your order misbehaving.. We went down to the store and even they denied to resolve the problem.
They got a 30 minutes delivery policy which was not followed + they were not being helpful serving us even when we reached the outlet.. It was a paid order.. They owe us the refund + the compensation for the same amount as the 30 minute policy which was not been followed + the delivery guy's behavior.
He was not ready to coordinate with us.. Neither via watsapp or google maps.. Instead he was saying im standing here come and find me.. He ruined the day as it was an occasion for us. We even made him talk to the receptionist of the hotel who explained him everything.. He wasn't listening to anything and was behaving like a lame man.
Ive never come across such an irresponsible delivery guy + the people from that outlet wasn't much bothered and said pay and get another order.. We'll refund you for the previous one..
We were really pissed that the whole thing was ruined and choose to left the outlet.. Such an irresponsible act by such a good brand.

We are sorry for not meeting your expectations. We will call you within the next 24 hrs. Concern ref #12930533

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