Domino's Pizza — Transaction failure through the debit card via billdesk

sindhupriya4

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

Hi, I have ordered online domino's pizza and tried to make a payment through my debit card 695 rupees (BIL/[protected]/Bill Desk/DOMINOS_DICI3 on 24th July 2015). After entering my OTP the page has been redirected to next page and saying that error at your bank but money got detected from my debit card. Immediately made another transaction through the credit card which is got successfully and received confirmation from domino's also for this.(ref number 74332745206520560573688 )Please find the attached screen shot for successful payment. Totally paid 1390.695 rupess to be credited in my account. Please help me on this.

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Domino's Pizza customer support has been notified about the posted complaint.

Jul 27, 2015

Updated by sindhupriya4 I have contacted Bill desk support team also, they mentioned that payment has been done sucessfully.
If that is the case i should receive an email and message from domino's that order has been done, but i did not receive any message and email also.It is clearly mentioned that "Error at your bank"

Please help me on this.