Domino's Pizza — Urgent

Address:

New Delhi, Delhi

Anyone bother to look at this case ...????? Anyone ...???? I mean.. seriously.. anyone ...????? I know Dominos is not one of those companies who bother itself by listening to their customers problem and issue but still ... anyone ...???? Anyways if not the company I am sure few fan of Dominos would definitely react on it ... So this is what happened with me today .. I tried to order pizza online using my AMEX card but somehow it gave me an error for four times so i spoke to AMEX customer service, they said there is nothing wrong with the card the website is not taking the order. so i used my yes bank net banking, the amount got deducted but the dominos website gave me an error again .. so i spoke to the store (Uttam nagar, New Delhi) and spoke to the executive names "Padmini", when i shouted about the problem i faced she gave me an option which was shocking for me. Padmini said i can do one thing for you that i can send a delivery boy with your order and you can give your credit card with pin no to him, we'll swipe the card at store and deliver it back to you at your doorstep. She did not only said it but also sent a delivery boy with pizza and bill where she wrote clearly " collect credit card from guest and pin no" . Now i spoke to customer service to complain about the same but as expected they did not filed a complain and disconnected my call over and over. In customer service i spoke to a agent named Kartik then Anuj and a supervisor, they kept on putting my call on hold and then disconnected. I also asked customer service team to give me the complain no. but they did not bothered themselves. Now my question is since when Dominos started asking to their customer to give credit card and credentials to take it to store ? Store Location : Uttam Nagar Order No : 213 Invoice No : DPI66602/15-16/14726 TIN No : [protected] STN No : AABCD1821CST001 Server : Kumar S If anyone want i can surely attach the copy of the Invoice where she mentioned "Collect Credit card from guest & pin no. "