Dot Cabs India Complaints & Reviews

I booked a cab for medchal medi-city hospital (up-down) on 8th october 2016, pickup time was 12:50pm but due some reason the from customer care they told my cab will be delay for 30 mins, but after 30 mins when i called in customer-care they requested me to wait for another 30 mins, like this 10-20 times i called them same those word was reapeating by them, atlast when the car details was send by them
The driver was not picking up...

I had booked a cab requesting pick up at 4:30am and I had no updates till I called dot cab call centre at 4:20. When I called the call centre i had to hear very lethargic reply that dot cab facility in my area is usually poor and dot cab will need at least 30 more minutes to arrange a cab. Even this was with a disclaimer that they are trying to check if cabs are available.

Don't know what did dot cab customer care guy who attended...

I booked dot cabs many times by selecting card option, but always drives collecting money by saying machine not working. Recently booked cab to airport by selecting card option, driver not accepted card and not allowed us to leave even flight announcement is coming. Due to that flight got missed. Customer care responding by saying we are are not responsible for that issue....

We have booked the service more than 14 hrs before, the agent said car will be 15 minutes before, after calling them frantically several times, they kept on saying 5 more minutes every time we call. I lost my patience on the 5 the time and shouted at the supervisor, then the 5 minutes dialogue changed to 25 minutes and then there might not be a cab available. The twist is he said another vehicle is available which is twice the cost and started...

Dear dot cabs

Ac guard
Employee : adnan
Sub : disrespect and bad manners


For several weeks i have experienced such rude treatment from one of your tellers that i refuse to tolerate it any longer. Each time i try to make a booling he acts as though i were an annoyance.In one instance, he said he has "no patience in dealing with such petty booking"

I trust that you will speak...

I have booked (Booking id :[protected] my cab at 3:30 pm on 11th june package 8hr 80 km,
But driver came to pickup area at 5:30 pm (2 hrs delay). When i reach to destination drivers asked to pay extra amount 790/-.

When i asked to driver he said that i have booked indica, this is verito.
This was very very bad experice with dot cab.

My pickup area at yapral hyderabad...

This morning around 0900 hrs. I booked a cab. For travel from defence colony to attapur. At 1300 hrs. Today, the 26th. The booking was confirmed vide message received at 0947 hrs. The booking no. Is. Is b000700 (Indica 2hrs 25 km.) 26 may 1300.
Hoever, there was no confirmationof the driver details upto 1245 hrs. When i rang up i was informed that the details will be sent. There was a message reportedly from dot cab office on mob....

I booked a cab for dropping at Hyderabad International Airport. Booking time: 08.08 PM. Booking Date: 26.04.16. Booking Ref: B000312; Package: Rs. 500 (30 Km). Scheduled pickup date / time: 27.04.16 / 04.15 AM.

I Received SMS at 01.06 AM on 27.4.16 stating that cab no. AP22TV2006, Chauffeur: Raju V, OC No: 2006 will attend me.

I contacted the driver at 03.31 AM and understood that the vehicle was assigned to...

I book the cab regularly at 10:45 and all the time they provide the cab at 11:30 or more than that and there is no prior intimation of the cab details when it will be available and when called them at 10:45 they say no cabs available, cant trust them anymore, y do they take bookings when they cant handle it. very poor customer service .cabs are delayed even if booked before hrs no prior intimation. customer service is also poor....

Dot cab is the waste transport for customers... The drivers feel like owner... They think like driving bmw/mercedes... One guy name hanumantu. J talk proudly as he came in bmw car... Cab no:ts08ub2483... Cell no [protected]/[protected]...

To the dot cab management I just want tell you about traing to all drivers with loction so they are not confuesh from custmor beacouse i book the cab 6pm from sun city hydershakote to kutkullapur hmt road i reach kutkullapur 8pm what's that beacouse driver he don't know the way Driver details, B00716 driver name is amjad khan D534 mobile # [protected] Again i book the cab dot cab 9 pm go back home kutkullapur to such city hydershakote booking...

Dear Dotcabs, At a time when ola and auto charges are cpaturing market with even below reasonable charges, your stupid tariff plan is costing you customers. I have owed today to never book your cab ever again. I took Your 1hr 20 kms plan and happened to travel only 14kms saving you 6 kms. but, due to stupid traffic, the time exceeded by 25 minutes and you automatically switch over to 25 kms 2 and half hour plan!!! and charge us Rs600!!...

I have booked cab on 13th Nov 2015 to travel at 4.30 PM to Lingampally railway station. I have booked the cab through mobile app and there is no drop down list of destination to Lingampally. So I have selected Serillingampally.Cab driver shaik Yaseen (Mahendra Verioto -AP 09 TVA 3258) received on time and I have informed to Destination details of Lingampally railway station started with zero meter reading. He dropped us at railway station...

The drivers of dot cabs are everyday making a mess by parking in red hills area. Its a residential area. They come and park for hours and sit along with women on dates, romancing them. As a resident i am complaining, next time i will call the police and also shall take very strict action against the dot cab and their drivers. Its a mess, kindly have it checked and warn them...

I have booked a cab at 8.30 from secunderabad railway station to kalyan nagar vide cab no TS12UA1044 and cab driver name was shaik sayyad DC 562.. I told him the place where I need to go he went in a wrong route and started talking all rubbish. Ultimately I could trace out the route even then he was shouting saying this is very easy route and you made me roam all around the city and its better for you to take an auto instead cab.oh god its...

I had missed my flight on 19th july.2015 because my cab haven't arrived. I had booked dot cabs with booking id b000212 on 18th july.2015 from my home to the airport. Scheduled time is 04:00 am on 19.07.2015 but cab was not arranged by dot cabs management. I contacted over phone [[protected]] to the service providers and they said that we will arrange after 20 mins but not provided after 20 mins again i contacted them then they said this...

I have missed up an important meeting today. I have booked a muv from neredmet x road to secbad (Boiguda) dated 12 july from dot cabs official website at 11.52 am for pick of 6:30 pm from my residence. I received a confirmation with message of my reference number with mesg saying cab shall details shall be allotted 20mints prior departure. I havent received any call or mesg till 6:25pm. I called up to customer care 24242424.. Was attended...

Traveled from madinaguda to chowmalla mahal in hyderabad, on 30th may. The google maps shows 2 routes of 25, 29 kms. But your driver took a very long route making it 38 km. Charged me 595 rs. On top of that he did not give me bill. Does not he know routes in hyderabad? It is just next to charminar. After rethibowli unnecessarily he took the car onto pv narasimha rao express way. And got down from it very far. Immediately after getting down...

I booked an innova cab for my friend from kachiguda railway station to madinaguda. Booking details booked through mobile application for, 5th june 2015 ref. No. [protected] innova cab no. Ap28ta8890 pylot syed yakoob. Scheduled pick up time is 8 am. The train is a bit late. The journey commenced around 8.30 am and they went to nagaram near ecil picked up their children and reached madinaguda. Total kilometers traveled 60 and it took nearly...

There have been atleast 10 instances where dot cabs have not sent the cab and there is no message that they would be delayed in sending a cab. They cancel the booking without consumer's consent but send a message that on consumer's request the booking has been cancelled. This is a serious concern because the work place is far and no other transport available it becomes really concerning at night sometimes. Dot cabs does not really care for...