My name is khanin nath, bilasipara assam 783348.in our area flipkart items are delivered through dotzot (Dtdc), i have puchased 10 phones, earlier it was good and they delivered it on time. But last 2 delivery was problem, tracking details shows that your item is out for delivery, when you go to the courier, they said they have not received any parcel. After 4 days i have finally received the item. If your tracking details not accurate, you should not show the tracking details. It not only happened to me but also evey customer in our area facing the same problem now a days.
May 28, 2018
Complaint marked as Resolved
DotZot customer support has been notified about the posted complaint.
Verified Support
Dec 22, 2017
DotZot Customer Care's response Dear Khanin,
Greetings from DotZot!
We wish to inform you that, the shipment airwaybill number I[protected] has been delivered on[protected]
However the experience shared by you has been highligted to the concerned branch to keep congnizance of the matter.
Thank you for choosing DotZot.
Yours sincerely
Customer Service - DotZot
i have ordered 03 nos of products from Kaladin. yesterday i got the message form u that, your people have contacted me. but the thing is that nobody has contacted me till now.
please take necessary actions to delivery the material at the earliest.
regards,
Deepak
AWB no:[protected]
Reff No:[protected]