[Resolved]  Dotzot Courier — product not delivered

Address:Kanpur, Uttar Pradesh

It's a fake courier company. I ordered some products on firstcry.com. First courier boy from dotzot called me and said they do not provide service in my area. when I said but during placing order firstcry accepted my pincode for home delivery. He said he can not deliver at home and asked me to collect packets from their office. When I denied and asked him to talk to firstcry then after some time they updated status as delivered without delivering my parcel.
Was this information helpful?
No (0)
Yes (0)
Aug 31, 2018
Complaint marked as Resolved 
DotZot customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2018
DotZot Customer Care's response
Dear Deepika,

With the limited information which can be viewed in your email.

Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

Yours sincerely
Customer Service - DotZot
Complaint comments 

Comments

[protected] from biotique
This shipmemt is showing at Bhubaneswar since 23.07.18 3.57
There is no further progress
Kindly look into it.

Abhilash
[protected]
abhi[protected]@gmail.com
Dotzot service is very worst. deliver process is very slow.
Ihave to order a new casual checked shirts but i can received a old used and dirty shirts .i can more disappoint with the service.its cost was 800/-.it was very very bad services .i dont like the shirts kindly return and make my payment immediately.and how can i use the used shirts .ur are cheating for me
the order no .is ;l[protected]
Why you do not deliver our order have any problem .My order has been shipped to dotzot srinagar kashmir but you do not deliver it plz plz plz deliver it

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DotZot
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    445
    Pending
    0
    Resolved
    265
    DotZot Phone
    +91 89 0879 3938
    DotZot Address
    2nd Floor, No.2, Victoria Road, Bangalore, Karnataka, India - 560047
    View all DotZot contact information