[Resolved] Dotzot Courier — product not delivered

 
5 Reviews
Kanpur, Uttar Pradesh, India
 DeepikaSC on Jul 29, 2018
It's a fake courier company. I ordered some products on firstcry.com. First courier boy from dotzot called me and said they do not provide service in my area. when I said but during placing order firstcry accepted my pincode for home delivery. He said he can not deliver at home and asked me to collect packets from their office. When I denied and asked him to talk to firstcry then after some time they updated status as delivered without delivering my parcel.
Complaint marked as Resolved 2018-08-31 23:08:17

Complaint Status


[Jul 29, 2018] DotZot customer support has been notified about the posted complaint.
Verified Support
DotZot Customer Care's response Jul 31, 2018
Dear Deepika,

With the limited information which can be viewed in your email.

Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

Yours sincerely
Customer Service - DotZot
Complaint comments  4 Comments     Updated: Share0Tweet0

Comments

[protected] from biotique
This shipmemt is showing at Bhubaneswar since 23.07.18 3.57
There is no further progress
Kindly look into it.

Abhilash
[protected]
abhi[protected]@gmail.com
Dotzot service is very worst. deliver process is very slow.
Ihave to order a new casual checked shirts but i can received a old used and dirty shirts .i can more disappoint with the service.its cost was 800/-.it was very very bad services .i dont like the shirts kindly return and make my payment immediately.and how can i use the used shirts .ur are cheating for me
the order no .is ;l[protected]
Why you do not deliver our order have any problem .My order has been shipped to dotzot srinagar kashmir but you do not deliver it plz plz plz deliver it

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    Dotzot Courier - product not delivered