[Resolved] Dotzot Courier — product not delivered
Kanpur, Uttar Pradesh, India
DDeepikaSC on Jul 29, 2018
It's a fake courier company. I ordered some products on firstcry.com. First courier boy from dotzot called me and said they do not provide service in my area. when I said but during placing order firstcry accepted my pincode for home delivery. He said he can not deliver at home and asked me to collect packets from their office. When I denied and asked him to talk to firstcry then after some time they updated status as delivered without delivering my parcel.
Complaint marked as Resolved 2018-08-31 23:08:17
[Jul 29, 2018] DotZot customer support has been notified about the posted complaint.
Verified SupportDotZot Customer Care's response Jul 31, 2018
With the limited information which can be viewed in your email.
Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.
Customer Service - DotZot
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