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Dear Ebay team,
My paisa pay id is [protected].
But, i dont have a problem with the product neither the supplier, they are all good. even ebay has refunded the complete amount of the transaction to my account.
But the actual point of the complaint is, it is the total insult a customer like me had to face from a mean autodriver (who appeared as a dotdoz delivery boy)! It is your logistics partner, dotzot, mess managed everything. they have sent the parcel to my address with a rude, , auto rikshaw driver. the auto driver, came right under our building, called us to identify the door, once my office staff identified the door, he just threw the packet right on the wall, the packet hit the wall, fell down, the product (monoscope) broken pieces.
Tried to call all available customer care numbers of DOTZOT, no one answers. so, technically we couldn't report the issue to DOTZOT. reading lot of reviews about DOTZOT, i came to know they are not a reliable logistics partner at all.
Get the rid of of dotzot, they gonna ruin your business further.
Regards
Mike
My paisa pay id is [protected].
But, i dont have a problem with the product neither the supplier, they are all good. even ebay has refunded the complete amount of the transaction to my account.
But the actual point of the complaint is, it is the total insult a customer like me had to face from a mean autodriver (who appeared as a dotdoz delivery boy)! It is your logistics partner, dotzot, mess managed everything. they have sent the parcel to my address with a rude, , auto rikshaw driver. the auto driver, came right under our building, called us to identify the door, once my office staff identified the door, he just threw the packet right on the wall, the packet hit the wall, fell down, the product (monoscope) broken pieces.
Tried to call all available customer care numbers of DOTZOT, no one answers. so, technically we couldn't report the issue to DOTZOT. reading lot of reviews about DOTZOT, i came to know they are not a reliable logistics partner at all.
Get the rid of of dotzot, they gonna ruin your business further.
Regards
Mike
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Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.
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