[Resolved] Dotzot — dotzot ( item still not delivered)

NikhilP2112

from Saharsa, Bihar

Address:	Ranchi, Jharkhand
Website:	Dotzot

This is the first worst courier service from which my item is being delivered. Got a message on 7/09/2018 that your product( ID-OD[protected] was out for delivery and still is but the delivery agent did not even reached out to me, not even called once and I tried to call, he would not pick my call(Disappointed). I called from my friends' phone and with great respect he received the call (I wonder why?). Made the worst excuse I could ever imagine of. My product still is out for delivery and in no way on earth, I could make contact with this courier service ( not able to find in Google map too). Made a complaint to Flipkart and they have assured me that my product would reach me before 13/09/2018 (let's see) and even requested to not allow my products to be delivered from such kind of worst courier service. It's frustating.Hope this would not happen with others.

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Oct 12, 2018

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2018

DotZot Customer Care's response Dear Nikhil,

We regret for the inconvenience;

With the limited information which can be viewed in your email.

We request you to provide us the Airway bill number of the shipment to assist further.

Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

Yours sincerely
Customer Service - DotZot

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Comments

Muneer suhail

from Manvi, Karnataka

I ordered 3 cotton shirts(xl size).but I got L size shirts, material also not cotton and colour not same which I was ordered.i called customer care.but they are not responding.i paid 1000 rs.i want refund.plz