Dr B. R. Ambedkar University — refund for failure of admission form

Address:	Mathura, Uttar Pradesh, 281121
Website:	www.dbrau.org.in/Admission.aspx

Name : SARIK KURESHI
Registration No. :[protected]
D.O.B. : 19/07/1997
AADHAR NO. :[protected]
Website : www.dbrau.org.in/Admission.aspx

Respectable Sir/Ma'am
I've applied for M.Sc. Mathematics in DBRAU. I submitted the application form and made payment of Rs. 1000 on 14th of JUNE 2018 (The Details of transaction is attached in the Image). After that I proceeded to download DUPLICATE PRINT. But I couldn't download due to server problem. So I tried multiple times after that but I couldn't loging in and it shows that my REGISTRATION NO DOESN'T EXIST(As you can check on the website mentioned above).So I checked my Reg. No. using "Forget Reg. No." but here it shoes that AADHAR NO. doesn't exist then after I tried to reregister with the same AADHAR but I couldn't register because it showed that my AADHAR NO is already registered(Ofcourse its already registered but it was shown that Aadhar doesnt exist). So I emailed the admission coordinator of DBRAU Mr. Dr. Sanjeev Kumar ([protected]@gmail.com) and informed him with this matter but he couldn't solve the problem. And he said to register again with AADHAR No of another member of family. So I did according to him. I've sent him mail for refund biut still he didn't replied about this issue.
So I request you to look in the matter so that I can get refund as soon as possible.