[Resolved] Dr. Batra — dissatisfied with their service | |||
Worst experience that i ever had. It was a year back when i went to dr. Batras clinic, khar west mumbai and took their treatment for my hairfall for 1 year. Out of their 12 months service i just used service for 4 months and missed some of the appointments but 75% payment was done from my side and now when i'm visiting the clinic again they are giving me some other plan with higher payment and asking me to forget about the 75% payment that i did earlier. I mean i just don't understand what kind of money fetching service is this and they just don't care about the payment that i made earlier and i even requested the clinic staff and doctor to refund my money for the months for which i didn't take any of their services but they are refusing to do so. Very very very unhappy with thier service and behaviour towards me. Would not recommend batra's to anyone that i know. All matters for them is their rules and their system. Was this information helpful? | |||
Sep 24, 2018 Complaint marked as Resolved Dr Batra's customer support has been notified about the posted complaint. Verified Support Aug 09, 2018 Dr Batra's Customer Care's response Dear Sir, We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better. Regards, Patient Experience Team Dr Batra's™ Verified Support Aug 10, 2018 Dr Batra's Customer Care's response Dear Sir, We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better. Regards, Patient Experience Team Dr Batra's™ Verified Support Aug 14, 2018 Dr Batra's Customer Care's response Dear Sir, Please share your Patient ID or registered contact number for us to assist you. Regards, Patient Experience Team Dr Batra's™ Verified Support Aug 24, 2018 Dr Batra's Customer Care's response Dear Sir, We have not received your contact details. For any further queries or concerns you can write to [protected]@drbatras.com, we would be happy to assist you. Regards, Patient Experience Team Dr Batra's™ | |||
Add a Comment | |||
41%
Complaints
813
Pending
0
Resolved
323
View all 813 Dr Batra's reviews & complaints
+91 22 3955 4800
2nd Floor, H. Kantilal Compound, Andheri-Kurla Road, Sakinaka, Andheri (E), Mumbai, Maharashtra, India - 400071
View all Dr Batra's contact information
Post your Comment