Dr Batra's Customer Care
Dr. Batras' Positive Health Clinic Pvt. Ltd.
Customer satisfaction rating: 65%
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401
COMPLAINTS

Dr Batra's Customer Care

Dr. Batras' Positive Health Clinic Pvt. Ltd.

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Address
2nd Floor, H. Kantilal Compound, Andheri-Kurla Road, Sakinaka, Andheri (E)
Mumbai
Mumbai City District
Maharashtra
India - 400071

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
107
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32

Fax:
Fax:
+91 22 6676 4159  

Customer satisfaction rating
65%
Complaints
401
Pending
40
Resolved
247
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Dr Batra's related photos (26)

Dr Batra's Complaints & Reviews

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Dr Batra's — treatment is not working from past 8 months im visiting to get updates medicine

 Meenakshi Yadu on Nov 5, 2018
I’m very much disappointed to inform you that i have taken one year membership to get relief from my problems but i find that my problem is getting worse than before, i sent many mails for refund but never got any response. Morever doctors try to experiment with different medicine and at present i’m unable to walk after getting new medicine form dr batra.
My question is in which basis you people take one year amount together when there is no surety of good result.
I’m looking forward to take any legal action again this issue.
Meenakshi yadav -
Patient id - 831016...
Complaint comments  Read comments Complaint category Doctors

Dr Batra's — different price of same treatment at different centre

 dbbahin@gmail.com on Nov 5, 2018
I had visited dr batra franchisee clinic in ajmer on 28 sep'18 to get my hair fall issue diagnosed. There doctor ms ghazala aziz suggested me stm treatment with total 10sittings of hair therepay including medicines in 32000rs. I was also told that i can register and pay for treatment at ajmer and get the case transferred to delhi later on when ever i return back to my home. I visited pitampura branch in delhi on 20th oct'18 and asked about the amount for same treatment and to my surprise i was told the cost as 44000rs. I told them why such difference in price then he said sir we have better staff...
Complaint comments  Read comments [1]Complaint category Hair and Beauty Salons

Dr Batra's — hairfall

 Raship52 on Oct 30, 2018
My name is rashi patel (Patient id:[protected]
I have been taking treatment at drbatras for hair loss for one year. I was promised that i would get results for sure. I started taking treatment at ahmedabad, satellite clinic under observation of dr. Ashish udankt. I underwent 10 sessions of hvt and gro hair each. But nothing improved. I continued at ahemdabad for 8 months. Then i got transfferd to nagapur. At nagpur, i was diagnosed of pcos which doctor said was the real cause of hair loss. Doctors at ahmedabad clinic kept giving me wrong medication without proper diagnosis. They promise...
Complaint comments  Read comments Complaint category Hospitals

Dr Batra's — cheater and money making machine

 gjalan on Oct 29, 2018
Hi, I started my treatment 2 years back with Dr Bathra, treatment was good but soon, they become greedy and only money making machine, I complained about it, with no result, I was given a fake email address to send my complaint to which I did, thinking its genuine email address, still no luck, called and chased couple of times, no luck. Your doctor here lies on the face, when ask for refund, they give all sort of excuse in the world just not to refund the money, you people are scammers, instead of treating patient which you should be doing, you ppl are only interested in getting money from them...
Complaint comments  Read comments [1]Complaint category Doctors

Dr Batra's — pcos and allied hair loss

 Raship52 on Oct 29, 2018
I joined drbatras clinic in dec 2017 (Ahmedabad, satellite clinic, reviewed by dr. Ashish unnadkat) for the prblm of hair loss. I was experiencing hair loss bcoz of pcos. On the first day of appointment, i told doctor about my periods, oily skin and everything i have. They couldn't diagnose pcod and kept giving me wrong medication for 7 months. When i got my case transferred to nagpur clinic, my pcos was diagnosed.
Entire amount of 24120 that i paid at ahmedabad was waste.

Hell with drbatras...
Complaint comments  Read comments Complaint category Doctors

Dr Batra's — hair fall treatment

 Yogesh Motwani on Oct 13, 2018
My name is yogesh motwani. I have been taking treatment of hair fall from july 2015, it's been more than 3 years now of my treatment process. Initially i was told that if i am continuing this treatment for 3 years i won't be facing this hair fall problem further in future. I was also given a reasonable verbal assurance regarding this treatment. But things have gone worse than before. Forget hair fall control, my hair density is more worse now...
Complaint comments  Read comments Complaint category Health & Beauty

Dr Batra's — for refund of money 11500 towards treatment of skin allergy (eczema)

 GLN Reddy on Oct 8, 2018
Dear sir, i started treatment for my child dakshika of three year old for skin allergy from 03oct 2018. They charged 11500 rupees for six months and given madicine for one month. But allergy not decreased rather it increased. So i went to dr batra as rao nagar branch and asked them to stop treatment and refund my amount. But they replied amount can not be refunded. As i am middle class man 11500 is big amount for me so please help in this regard...
Complaint comments  Read comments [1]Complaint category Health & Beauty

Dr Batra's — hair loss not resolved

 Gayyur0003 on Oct 8, 2018
As i'm the hair loss patient, dr. Priyanka told me my hair loss will stop in 3 months, and new hair will regrow on fresh scalp after 3 months i have transfered my case in noida bcoz of some reason but 5 month has been past i'm doing everything whatever they have asked me to do but 0% result still i have sticky dandruff and itchy scalp more than earlier and now i'm getting bald more faster than earlier. I have been paid rs 13500 only for medicines and extra amount for shampoos, may be it's small amount but it's big for me, it's mine whole year saving, homopathy medicines are so cheap after that also...
Complaint comments  Read comments [2]Complaint category Health & Beauty

Dr Batra's — dr batra's spam calls [Resolved]

 farhanmohammed on Oct 7, 2018
My mobile number [protected] is continuously spammed by multiple numbers from dr batra's. It is almost 20 calls in half an hour.

I request you unsubscribe a soon as possible.

Update: i'm still getting those annoying calls.

Please help me i have even complained to justdial and blocked all numbers on truecaller but every time those spammers are calling from a different phone number....
Complaint comments  Read comments Complaint category Doctors

Dr Batra's — heart problem

 Ajay Shri Vastav on Oct 6, 2018
Hi
Am ajay kumar. Am from faridabad i had my treatment in batra clinic but when i did not get any benefits, i left the treatment half i did not know that batra clinic is a throw otherwise i do not have my treatment i need refund my money if you do not return my money then i will make a case in court for your batra clinic i am giving you 24 hours of time...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Dr Batra's — no improvement after having 3 yrs of treatment

 AT baba on Oct 1, 2018
Myself ashish, i have been taking treatment for 3 yrs from sect-14 gurgaon branch. I have skin disorder (Pytriasis alba as confirmed by doctor). But even after long treatment problem not stabilised yet & now the impact of this disease is clearly visible on my face. Earlier this problem was limited to cheak (Minor) but now this diseases has covered major portion of face (Below eyes).
Thereafter i asked doctor to fix this problem but it’s been 5 months of medication no improvement observed. Moreover i asked to take expert opinions (To escalate my case to senior doctor) but no positive response...
Complaint comments  Read comments Complaint category Hospitals

Dr Batra's — hair fall issue [Resolved]

 Viveksha on Sep 30, 2018
Am vivek sharma from shahdara delhi.
I am a patient of dr batra. I was taken the treatment in last year in august. And doctor prianka told me your hair fall problem will be control in 2 year but within this 1 year you feel effect from hair fall, dandruff and hair regrowth also work. Total faq. Because after 1 year i feel 0 effect. No effect, dr batra for this treatment is charge with me of total 32, 000 rs and service is hair fall medicine and regrowth. But total loss, '0' % support, dr tushar is not good.... Even my hair condition is very bad, according to before august 2017. I request to...
Complaint comments  Read comments Complaint category Hair and Beauty Salons

Dr Batra's — no sign of improvement from 5 years [Resolved]

 Navratna Vats on Sep 30, 2018
It's been 5 years and there is no sign of improvement in my daughter's condition. We have submitted 25k whole in a go.. For each year but u guys seems to cheat us.. I had taken my daughter to another place for treatment and the condition has improved by a huge margin within 2 months.. Therefore i want to take my balance amount back for rest of the months which i had submitted.. I nomore want my daughter to be treated from you guys and want my funds back.. If not given will be going to consumer forum...
Complaint comments  Read comments Complaint category Doctors

Dr Batra's — refund of money due non recovery of ailment [Resolved]

 AnandArch on Sep 29, 2018
Myself Anand Nair, (Customer ID[protected], I have consulted Dr. Tenny In Dr. Batra's clininc in M.G. Road, Kochi Branch in Kerala for my skin infection from March 17th 2018. The package given to me was of 6 months and a payment of Rs. 10, 500/- was taken towards it. Even after 6 months of treatment, there has been no recovery of the ailment, infact it appeared to have increases. I had raised the complaint at the clinic and the Doctor asked me to give w written complaint requesting for refund of money, which was submitted on 24th Sept 2018. They told that the request is processed in Mumbai Branch...
Complaint comments  Read comments Complaint category Doctors

Dr Batra's — complaint about on going treatment for hair loss & dandruff [Resolved]

 Aadeshbom on Sep 24, 2018
Hello team,

Customer id - 1012789
Name - aadesh bhoumick

Unhappy with the on going treatment for hair with dr batras, i have paid 16000 for yearly hair treatment. Same medicine is been continue from last 5 months dr just finished is monthly routine check up in 1 min most of the things he asked me to buy from clinic. Hpt kit in thane branch is in worst condition smells very bad.. I am clueless that for what i have paid 16000 to dr batras. Kindly look into this matter on priority base....
Complaint comments  Read comments Complaint category Doctors

Dr Batra's — refund my money [Resolved]

 Advitey on Sep 17, 2018
Hi just a week before i got trapped with dr. Batra 12/9/18... Just started treatment but stopping immediately after reading reviews about his scam worldwide...!! And came across a legal case against dr batra in 2013... Where dr. Batra paid compensation... I got late coming across such reviews though i have paid money but would like the refund back..!! Dr batra paid compensation for fraud i just read this news from 2013 on 17/09/2018...!! Look at attachment before visiting dr batra...!!...
Complaint comments  Read comments [1]Complaint category Health & Beauty

Dr Batra's — worse clinic to choose for treatment [Resolved]

 aj_akshat on Sep 15, 2018
The worst treatment for sinus and hair fall i have ever get is by dr. Batra from laxmi nagar branch, dr. Priyanka as they never wants to help you and they are just to make money only. They are not interested in your problem as they take complete medication fees of them before the start of treatment so that in future you couldn't do anything. I am going there from past 11 months but nothing is cured in my case instead it got much worsed than before. Wish i have never take treatment from them and i will suggest to everyone that never take treatment from there....
Complaint comments  Read comments Complaint category Doctors

Dr Batra's — didn't found any solution after 2 years payment and extra multivitamin tablet with proper diet including protein etc.

 Priyanka Bhateja on Sep 10, 2018
Dear team,

Reference to our meeting with dr. Batra and i was promised that she will help me for issues of hair fall. But after 2 months condition is worse than last time. But still again 2 months gone with diet and multivitamin. I already told them list of diet also i am taking but still didn't find reason of hair fall from your end.

Yesterday's hair fall count : 150 after comb and i count that strands.

Till date i didn't received response on the reason even after taking protein n vitamins diet with tablet.

Last year also i faced same...
Complaint comments  Read comments [1]Complaint category Health & Beauty

Dr Batra's — refund for an extra booked appointment

 HARIOM SHIVHARE on Sep 8, 2018
I was trying to book an appointment for me on your portal on 31 aug 2018.
As i proceed to pay money and completed the process it showed an error, then after i again tried the same process it again showed an error. After few minutes both the transections got successed & it charged 500/- rs (250+250) and two appointments got booked for me but i wanted only one appointment. It all occured due to technical problem.
I have taken one appointment on 1 sep 2018.
Kindly please refund me for one appointement that got booked extra.

Details about me are following :-
Name...
Complaint comments  Read comments Complaint category Hair and Beauty Salons

Dr Batra's — my acne treatment goes wrong even doctor is not able to find the cure and continue giving me wrong medicine

 Sheetal Lohiya on Aug 30, 2018
When i visited clinic of dr batra the ensure me of 100% results and insisits me to take 1 year plan . Each passing days its just want worse there is one point comes where ny face is getting damaged due to allergies even doctor cannot predict want is happening and even started continue with wrong medicne my face turn into black from red. I want my money back as they surely insure me that my face will be clear but just nothing happens but due to there wrong medicne my face getting worse it took me 1 year to clear it out which doctor had damaged it. I just kindly requested you as i am 20 year old kid...
Complaint comments  Read comments Complaint category Lawyers and Attorneys

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