Dr Batra's Customer Care
Dr. Batras' Positive Health Clinic Pvt. Ltd.
Customer satisfaction rating: 63%
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417
COMPLAINTS

Dr Batra's Customer Care

Dr. Batras' Positive Health Clinic Pvt. Ltd.

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Address
2nd Floor, H. Kantilal Compound, Andheri-Kurla Road, Sakinaka, Andheri (E)
Mumbai
Mumbai City District
Maharashtra
India - 400071

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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112
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32

Fax:
Fax:
+91 22 6676 4159  

Customer satisfaction rating
63%
Complaints
417
Pending
39
Resolved
248
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Dr Batra's related photos (27)

Dr Batra's Complaints & Reviews

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Dr Batra's — money refund

 Paramita chatterjer on Jan 15, 2019
Hello sir,
Mera nam paramita chatterjee hai. Main nov 2017 se dr. Batras clinic barasat west bengal main apna treatment kara rahi thi. Yahan pe 2 saal treatment karane k liye main ne 22 thousand rs pay kiye. Par 11 month k baf maine apna treatment band kar diya. Kiunki mari hair fall ki jo problem thi wo bilkul v kam nahi huyo. Aur mare ganje pan bar rahi thi. Or sath hi mari dandruff or scalp eatching problem v kam nahi hui. Sir pls mera paise refund karne main madat karen....
Complaint comments  Read comments Complaint category Doctors

Dr Batra's — taking too much money without any charge

 ayisheshim on Jan 12, 2019
Dr btras clinc dr are robberys specially working in baner, pune
She took once 35, 000 ruppes and in onther date around 15, 000 in total and i lost around 50, 000 in total. I followed my treatement for 7 months but my hair fall increase and boldness increase from 3a to 4a. I asked the dr why it happens and finally she said i dont know. Too much ufffffffffffff...
Complaint comments  Read comments Complaint category Health & Beauty

Dr Batra's — acne and dandruff

 Suhel Singh Chawla on Jan 1, 2019
I am visiting dr. Batras sakinaka clinic from last 3 yrs time to time eating medicines time to time still same issues acne and dandruff it was a worst experience i have wasted lots of money and time sometimes it's gets better sometimes worst instead i could have visited some skin speacialist i am a very low earning person even i am only the person who looks after my family so i am looking for 3 yrs refund as there was no effect

Suhel singh chawla
[protected]...
Complaint comments  Read comments Complaint category Other

Dr Batra's — issue with treatment - want to sign-off

 er_aslam on Dec 31, 2018
This email with regards with my wife 3rd treatment with dr batras and this time i am really not happy with it.
Patient code :[protected]
Currently my wife treatment is progress with bengaluru marthahalli clinic and every time there will new doctor for consultation which result in i didn't see any significant improvements with skin issue.
I am planning to withdraw this treatment subscription and i request you to please help me on this. My wife earlier 2 treatment's were amazing and i saw positive results....
Complaint comments  Read comments Complaint category Health & Beauty

Dr Batra's — money back

 Shalini kedia on Dec 27, 2018
Hello sir
I have taken 1 year full course for dr batra
But i have many issues
Mujhe drandruff ki problem thi doctor asked me for 1 year tratment
Aur unhone bola bhi tha ki 2 months mai sahi ho jayeva lekin 1 hear ki le ligye jisse ki achi tarah se khtam ho jayeva
Lekin koi fark nhi hai... Mujhe dusri health problem ho gyi hai...
I will really disappoint with this
Mai drandruff sahi karwane gyi thi aur dusti health issues hogyi
Pleasee its a request to intiate my full amount
Because i am a student from a middle class family
So...
Complaint comments  Read comments Complaint category Doctors

Dr Batra's — money refund

 Shalini kedia on Dec 27, 2018
Sir maine 3 months ki treatment li hai... Mujhe hairfall and drandruf ka issue tha but doctor ne bola tha ki 2 months mai thik ho jayega lekin 3 months mai bhi nahi thik hua aur unhone mere se 1 year ki payment karwa li... Muje koi fark nahi dikh raha hai aur mujhe dusri health issues ho rahi hai so kindly return my money i cant take is... Otherwise i will cile a suit against you for fraudling... I rquest you to please be cooperative with my case...
Complaint comments  Read comments Complaint category Doctors

Dr Batra's — misconduct

 Mon0157 on Dec 23, 2018
Dr. Batra's misconduct and take rs. 450 as consultation fees. No medicine only packages mentioned in one pamplet. Call center executive told that computer treatment given free and prescribed medicine but no medicine written, simply give one form.
This is misleading and misconduct. I want my money back. They all are thieves, thugs and frauds. Dr. Neha room: 2. I went inside and she checked and asked for proper hair treatment and shown up three different packages. 21000, 2000 and 31000. I told it is too expensive. Then i told that call which came from mumbai didn't tell me about packages....
Complaint comments  Read comments Complaint category Pharmacy

Dr Batra's — hair growth stem cell and homeopathy [Resolved]

 yogesh janbhare on Dec 23, 2018
I visited dr batra in the month of sep 2018. They assured me that there will be no hair fall though there was a hairfall continues ache in chest because of that # medicines. Nothing is happened even i am seeing that there is more baldness from previous when i visited. I suggest them either to refund my money back or do hair transplant. They are dening that we don’t do hair transplant and we don’t have a policy to refund the money....
Complaint comments  Read comments Complaint category Hair and Beauty Salons

Dr Batra's — hair/skin treatment

 rajnstyle on Dec 22, 2018
I'm taking treatment for skin & hair from rajinder nagar, new delhi clinic. I'm taking the treatment for the last 4 years. But in between last year i went overseas. As i made all the payment in advance for 1 year, as their usual practice, i told them to send the medicines for the last 2 months of 2017. But as they sent the medicine without mentioning the full address correctly, even though full address is emailed, i didn't receive the medicine. When i again visited the clinic in the beginning of 2018, they have taken the advance payment for 2018 agreeing to an extension of 2 months for which medicine...
Complaint comments  Read comments [1]Complaint category Health & Beauty

Dr Batra's — treatment is not effective

 Tanashri on Dec 20, 2018
I have started my treatment 7 months ago on pimples problem. But till date i can't see any progress in output of treatment. Dr. Says she will change medicine but yet no results. I had spend 15000 amount for 1 year of treatment. After spending such huge amount i will definitely want output. Please help me to get proper treatment or refund my money back....
Complaint comments  Read comments Complaint category Doctors

Dr Batra's — patient id- 214600974931 regarding refund

 Manojmaan on Dec 15, 2018
Dear team,

Greetings have a nice day!!!

Last year my treatment starts with dr batra rajouri garden clinic new delhi. But day by day my health conditions is very poor. Rajouri garden clinic (110027)side not possitive response & no any follow up regarding my treatment. Finally change the clinic and transfer Janakpuri clinic (110058). But some months after same problem create again regarding my treatment follow up & til time my condition very bad . My disease increased after treatment.

As a request you please my money refund as soon as possible. Thanks...
Complaint comments  Read comments [1]Complaint category Health & Life Insurance

Dr Batra's — about medicine refund

 Napooja on Dec 12, 2018
Sir hum aaj medicine liye but costly hone ke karan hum treatment nahi kar sakte hai. Isliye humko medicine refund karke paisa wapus lena hai. Medicine ko open nahi kiya hai.,...
Please suggest kijiye
Hum medicine refund karke money wapas le sakte hai.
Humane yah medicine fatman road sigra. Varanasi se purchase kiya...,.,...,..
Pls help me......
Complaint comments  Read comments Complaint category Other

Dr Batra's — hair fall problem

 Sahil Basoya on Dec 3, 2018
Sir mera hair fall treat ment chal tha h model town ghaziabad clinic pr.

But no improvment 9 months ho gye h dr se bolta hu to bolte h ho jayega ho jayega na to mera scalp thk hua h na hair fall upr se muje session lene ke liye bola tha wo bhi chl rhe h unse bhi 10%
Ka bhi fayda ni hua h.

10 session lene ke bad bolte h 10 session or lo tb fayda hoga 50 thosand pay kr chuka hu sir mai jo totally waste chl rhe h.
Muje mere paise waps chaiye sir...
Complaint comments  Read comments Complaint category Doctors

Dr Batra's — non stop spam calls

 divam arora on Nov 23, 2018
I filled out a survey for dr batra's today and have been getting continuous spam calls from them i do not wish to be disturbed and do not want any more follow up calls from them. The people on the phone are extremely rude and call non stop even though i have told them that i do not want any services at the moment yet keep calling even at odd hours this is highly unappreciated...
Complaint comments  Read comments [1]Complaint category Health & Beauty

Dr Batra's — complete management

 jaya1411 on Nov 22, 2018
I have taken a loan from bajaj and started treatment to enroll dr batras team was very helpful after that no proper treatment to client to fix an appointment also we have o call and no proper response from clinic simply m paying my emi every month without fail auto debiting and i have not taken 2 month treatment yet still nobody is concern to call and fix an appointment and its waste of money every time it will be with new dr who will ask for health and prov die the bullish t tablet and no result from the medicine and totally waste of money and time so please pay money back and stop the loan amount...
Complaint comments  Read comments Complaint category Doctors

Dr Batra's — dr batra's treatment is not working and not responding to cancel the treatment and refund

 Varsha Honde on Nov 20, 2018
I’m very much disappointed to inform you that i have taken one year membership to get relief from my problems but i find that my problem is getting worse than before, i sent many mails for refund but never got any response.

My amount is deducting from bank against the fees dr. Batras but they are not informing bank to close loan. I am not taking any treatment from their clinic still they are charging me fees.

If i am not taking treatment from dr. Batra's then why they are charging me and why should i have to pay for it. They are not refunding my amount.
Complaint comments  Read comments Complaint category Doctors

Dr Batra's — treatment is not working from past 8 months im visiting to get updates medicine

 Meenakshi Yadu on Nov 5, 2018
I’m very much disappointed to inform you that i have taken one year membership to get relief from my problems but i find that my problem is getting worse than before, i sent many mails for refund but never got any response. Morever doctors try to experiment with different medicine and at present i’m unable to walk after getting new medicine form dr batra.
My question is in which basis you people take one year amount together when there is no surety of good result.
I’m looking forward to take any legal action again this issue.
Meenakshi yadav -
Patient id - 831016...
Complaint comments  Read comments Complaint category Doctors

Dr Batra's — different price of same treatment at different centre

 dbbahin@gmail.com on Nov 5, 2018
I had visited dr batra franchisee clinic in ajmer on 28 sep'18 to get my hair fall issue diagnosed. There doctor ms ghazala aziz suggested me stm treatment with total 10sittings of hair therepay including medicines in 32000rs. I was also told that i can register and pay for treatment at ajmer and get the case transferred to delhi later on when ever i return back to my home. I visited pitampura branch in delhi on 20th oct'18 and asked about the amount for same treatment and to my surprise i was told the cost as 44000rs. I told them why such difference in price then he said sir we have better staff...
Complaint comments  Read comments [1]Complaint category Hair and Beauty Salons

Dr Batra's — hairfall

 Raship52 on Oct 30, 2018
My name is rashi patel (Patient id:[protected]
I have been taking treatment at drbatras for hair loss for one year. I was promised that i would get results for sure. I started taking treatment at ahmedabad, satellite clinic under observation of dr. Ashish udankt. I underwent 10 sessions of hvt and gro hair each. But nothing improved. I continued at ahemdabad for 8 months. Then i got transfferd to nagapur. At nagpur, i was diagnosed of pcos which doctor said was the real cause of hair loss. Doctors at ahmedabad clinic kept giving me wrong medication without proper diagnosis. They promise...
Complaint comments  Read comments Complaint category Hospitals

Dr Batra's — cheater and money making machine

 gjalan on Oct 29, 2018
Hi, I started my treatment 2 years back with Dr Bathra, treatment was good but soon, they become greedy and only money making machine, I complained about it, with no result, I was given a fake email address to send my complaint to which I did, thinking its genuine email address, still no luck, called and chased couple of times, no luck. Your doctor here lies on the face, when ask for refund, they give all sort of excuse in the world just not to refund the money, you people are scammers, instead of treating patient which you should be doing, you ppl are only interested in getting money from them...
Complaint comments  Read comments [1]Complaint category Doctors

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