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[Resolved]  Dr Batra — money refund

Address:Ghaziabad, Uttar Pradesh, 201007

My name is swati pandey. My patient code is[protected]. I was having skin allergy on my body. I was taking all the medicines regularly but was not getting any positives results and even becoming worst as my itching on body also increasing. I asked my doctor dr sonam kaushal about this. She changed my medicines but i was not satisfied. As i have paid 16000 rs for no good results i want my 10000 back as my medication starts on 3june 2018. Bill no :vsl/18-19/184. And now stop my medication from august 2018. Please refund my amount.
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Sep 27, 2018
Complaint marked as Resolved 
Dr Batra's customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2018
Dr Batra's Customer Care's response Dear Swati,

We are concerned to note your grievance. Thank you for sharing your Patient ID. We will look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™
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Comments

As i got one new meassage from dr batra clinic for my appointment today.but i already informed you earlier that i dont want to continue the treatment. Please atleast call me as i didnt even get any call for details .my contact number is [protected] .please refund my amount .
Reply
Dr Batra's Customer Care's response, Aug 30, 2018
Verified Support
Dear Swati,

We have forwarded your complaint to the concerned team. Please be assured we will look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™Dear Ankit

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